Consumer protection matters are handled by the Consumer Protection Division, which investigates and mediates consumer complaints and tenant-landlord disputes to determine whether consumer protection laws have been violated. The division provides a complaint history on county businesses to assist consumers with pre-purchase information, supports homeowner associations in the county, licenses and regulates taxicab drivers and operators, peddlers, solicitors, precious metal and gem dealers, pawnbrokers, massage establishments and therapists, and Going-Out-of-Business sales.

Consumer Protection

Consumer Central
Your gateway to all the information you need regarding consumer protection, licensing, homeowner association and tenant-landlord issues, utilities, and related county commissions
File a complaint
Get help with a consumer or tenant-landlord problem
Search complaint history
Research a company’s complaint history before doing business
Consumer Protection Commission
Citizens appointed by the Board of Supervisors to advise residents on consumer issues
Tenant-Landlord Commission
Citizens appointed by the Board of Supervisors to assist the county’s tenants and landlords

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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