Consumer Services

RSS feed  Consumer News
complaints  Complaints
Submit consumer complaints, search complaint history, mediation, arbitration and consumer protection laws    

home Housing

taxi Taxi Regulation
Wheel-chair accessible taxicabs, taxicab companies, taxicab drivers, tips on ensuring timely service, complaints, compliments, take a short survey on service

regulations  Regulation and Licensing
Regulated activities include charities, massage, pawnbrokers, solicitors and trespass towing, laws and requirements

utilities  Public Utilities
Electric, natural gas and telephone companies and contact information

television  Cable Regulation
Construction, rates & fees, provider choice and service standards

comminications  Connecting Your Home
Make informed choices for your telephone, television and internet services

book  Education
Read consumer information topics and request an outreach presentation

news  Resources
Subscribe to our Consumer News feed, view consumer videos, listen to podcasts, and read our quarterly newsletter

resources  Consumer Laws and Codes
References to the Code of Virginia, the Code of Fairfax County, and federal laws are provided for informational assistance only

speak public Commissions

Consumer Protection Commission
Tenant-Landlord Commission
Trespass Towing Advisory Board

channel 16  Channel 16 Consumer Programs

Your Community, You're Connected
Consumer Focus
Connecting Your Home

publications Awards, Honors, and Recognition

2011 Communicator Award – “The Informed Consumer” e-newsletter

2010 NACPI – Outstanding Consumer Protection

2009 NACAA Award - Foreclosure Outreach

2008 NACAA Award – “The Informed Consumer” e-newsletter

2007 MarCom Awards - (marketing communications) Honorable Mention for special event "Read Up and Reach Out to be an Informed Consumer"

2006 NACAA Award - "Be a Savvy Consumer" Brilliant Deceptions

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