County Collection Customers


This page only applies to residents with county collection service.

cover of customer guidelines brochure


Fairfax County provides trash collection and recycling service to residents who live in Solid Waste Collection Areas (Sanitary Districts). These areas are created through a petition process. Most Fairfax County residences, however, have private collection service. For more information, see "Who Picks Up My Trash."

Regular trash, recycling, yard waste and special collection services are provided on all holidays except Christmas Day. The Customer Service Center is closed in observance of all county holidays.

2017 Brochure

Email Updates:   Sign up today to receive Trash and Recycling announcements and emergency information.

Report a Missed Collection

Call 703-802-3322, TTY 711 or use the Solid Waste Feedback Form.

Trash/Recycling Container Service Request   

Report a damaged or missing trash or recycling container:  Call 703-802-3322, TTY 711 or email us.

Schedule a Special Collection

Less than 12 cubic yards:

Use the online scheduling system or call 703-802-3322, TTY 711 to schedule a brush, bulk, metal or refrigerant (coolant) collection.

Please remember, only five collections per fiscal year (July 1 - June 30) are included in your base service.

More than 12 cubic yards:

Call 703-802-3322, TTY 711 to schedule a MEGABULK collection.  Fee varies. 

Learn About Vacuum Leaf Collection  

Vacuum leaf collection is a separate service.  Not all county collection customers are subscribers.    

Contact Us 

Fairfax County Customer Service
Monday - Friday, 7:30 a.m. - 4:00 p.m.
Telephone: 703-802-3322, TTY 711
Email:  email

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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