Department of Family Services - Older Adults

Fairfax County, Virginia

CONTACT INFORMATION: Monday - Friday 8 a.m. - 4:30 p.m.

TTY 711

12011 Government Center Parkway, Suite 708
Fairfax, VA 22035

Trina Mayhan-Webb,
Division Director

Fairfax Area Commission on Aging Meeting Minutes - June 2019


Wednesday, June 19, 2019 — 1-3 p.m.
Providence Community Center - Multipurpose Room 2
3001 Vaden Drive
Fairfax, VA 22031


Commissioners Present
Carolyn Sutterfield (Chair), Mike Perel (Vice Chair), Cathy Cole, Sharron Dreyer, Joseph Heastie, Kathleen Hoyt, Kay Larmer, Cathy Muha

Commissioners Absent
Tom Bash (excused), Phyllis Palombi (excused), Diane Watson (excused)

Staff Present
Trina Mayhan-Webb, Jacquie Woodruff

Others Present
Supervisor Linda Smyth, Providence District; Robin Wilson, One Fairfax; Janae St. John, Evergreen House Apartments; Barbara Minor, Evergreen House Apartments; Ken Crum, ServiceSource, Inc.; Audrey Morton, Resident; Linda Hernandez-Giblin, Fairfax Area Agency on Aging; Giuliana Valencia, Fairfax Area Agency on Aging; Allegra Joffe, PRS CareRing; Bill Farrell, Shepherd's Center of Oakton-Vienna; Martha Cooper, City of Falls Church Resident; Laura Nichols, Northern Virginia Long-Term Care Ombudsman Program

Call to Order; Introductions; Additions to Agenda; Approval of the Agenda; Approval of the Minutes
Carolyn called the meeting to order at 1 p.m.

Supervisor Smyth welcomed everyone to Providence Community Center. She stated that the community center in the building serves all ages, and the senior center is very active. Supervisor Smyth thanked the COA for their work and said that she wants to hear what people want and need.

Sharron motioned that the agenda be approved. Joe seconded. Kathy Hoyt motioned that the minutes be approved. Kay seconded.

Carolyn welcomed the members of the public and asked them to introduce themselves.

Public Comment
Audrey Morton commented that her sorority group hopes that senior citizen discounts might be offered for NCS group trips.

Presentation:  One Fairfax – Robin Wilson, One Fairfax Policy Advisor
Robin Wilson presented on "Becoming One Fairfax."  She provided an overview of the "Tale of Two Counties," including places where people face multiple challenges interspersed among some of the county's wealthiest communities.

One Fairfax policy defines equity as the commitment to promote fairness and justice in the formation of public policy that results in all residents – regardless of age, race, color, sex, sexual orientation, gender identity, religion, national origin, marital status, disability, socio-economic status or neighborhood of residence or other characteristics – having opportunity to fully participate in the region's economic vitality, contribute to its readiness for the future, and connect to its assets and resources.

The One Fairfax Resolution, adopted by both the Board of Supervisors and School Board in July 2016, directed the development of a racial and social equity policy to be applied in the planning and delivery of all public services. The One Fairfax Policy, adopted by the Board of Supervisors and School Board in November 2017, recognized equity as an economic imperative and commits the county government and school system to intentionally consider equity when making policies, planning, and delivering programs and services. Karla Bruce, the County's Chief Equity Officer, was appointed in June 2018.

Robin discussed applying an equity lens in policies and practices. She provided examples of equity-focused strategies in the current 50+ Plan:  trend analysis, GrandInvolve, Kaleidoscope 50+, mobility management, latitude in land use cases, and neighborhood-based older adult housing. Robin proposed potential ways to incorporate equity in the 50+ Plan:

  • Data – disaggregate data
  • Language – provide information in various languages and format
  • Usage – describe who is using, or not using, a program or service
  • Technology – explore differences in access to and use of technology
  • Targeted Strategies – tailor strategies to specific groups
  • Frameworks – look at root causes and solutions at the policy, community, family, and individual levels.

Old Business
Carolyn attended the CHIP Behavioral Health Committee, Social Isolation Subcommittee. Carolyn and Diane are representing older adults on the committee.

Carolyn also attended the Human Services Committee and heard a report about early work on human services system data.

Commissioners reviewed the goals of Dementia Friendly America. Kay stated that the two champions for Dementia Friendly Fairfax, Ruth Reagan and Christi Clark, are also working with efforts in Alexandria and Arlington. Cathy Cole stated that similar approaches are implemented in Dementia Friendly and One Fairfax, and she expressed appreciation for the two qualified champions who have approached the COA to work on this n4a initiative. The COA will vote on the letter of support for Dementia Friendly Fairfax at the July meeting.

Director's Report
Trina announced that Nannette Bowler, Department of Family Services Director, has accepted a position as Virginia Deputy Commissioner for Human Services. Nannette's last day with the county will be August 2. Tisha Deeghan, Fairfax County Deputy County Executive, has asked for input from Boards, Authorities, and Commissions regarding considerations in the hiring process. Trina asked that commissioners send input to Carolyn or Jacquie.

Laura Nichols, Director of the Northern Virginia Long Term Care Ombudsman Program, provided an overview of her program. She distributed the program brochure and information about the program and residents' rights.

The Ombudsman Program is a federally mandated program that is resident-focused and directed. Cathy Muha and Jacquie have both served as ombudsmen. Laura stated that people don't lose rights when they move into long-term care facilities. The mission of the Ombudsman Program is to advocate for the highest quality of life and care for people receiving long-term care services.

The program advocates for residents of nursing homes, assisted living facilities, and other similar adult care facilities. The program also covers long-term care services in the community, including home health care and adult day care. Ombudsmen work to resolve problems and concerns for individual residents and effect change at the local, state, and national levels to improve the quality of life and care.

The Northern Virginia Long-Term Care Ombudsman Program has 7 certified full-time staff and 56 trained volunteers. The regional program covers 127 long-term care facilities with 11,394 licensed bed in the counties of Arlington, Fairfax, and Loudoun and the Cities of Alexandria, Fairfax, and Falls Church. The top four most frequently reported issues in long-term care facilities in Northern Virginia are related to: (1) care; (2) environment/safety; (3) autonomy, choice, exercise of rights, privacy; and (4) dietary. Members of the public can call the ombudsman intake line for advice on what to look for when selecting a facility.

Cathy Muha stated that being an ombudsman volunteer is a life-changing experience that is both professionally and personally satisfying.

New Business
Carolyn reported that the meeting with Supervisor Herrity will be rescheduled.

Carolyn and Mike would like to be listed on the COA Officer Slate. No other names were submitted for consideration.

Carolyn asked commissioners to share their #1 priorities for the next 50+ Plan.

Mike led the discussion with a request for COA support for reducing robocall/ telemarketing scams by helping older adults opt in to call blocking and scam ID services. Mike presented on this topic at a recent Silver Shield meeting. His proposed approach includes developing training materials and enlisting volunteers to instruct older adults on how to implement robocall prevention solutions. Kay motioned to support an effort to educate older adults through the Silver Shield Campaign to reduce robocall/telemarketing scams by helping older adults opt in to call blocking and scam ID services. Cathy Cole seconded. The COA unanimously voted to support this effort.

Kay stated that her #1 priority is Dementia Friendly Fairfax.

Sharron stated that her #1 priority is affordable housing.

Cathy Muha stated that her top two priorities are food insecurity and also socially isolated and disenfranchised older adults.

Cathy Cole stated that her #1 priority is Dementia Friendly Fairfax.

The priority issue discussion will continue at the July meeting.

Carolyn announced that the Health Department had advertised their part-time vacancy to work with Villages.

Cathy Cole won't be at the LTCCC meeting in July. Carolyn will attend in her place

Cathy Muha motioned that the meeting be adjourned. Mike seconded. The meeting was adjourned at 3:03 p.m.

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