Emergency Help

Emergency help is on the way!

Sooner or later it will probably happen to you.

An inevitable emergency will occur, and you'll need an ambulance, fire equipment or a police officer. How do you contact the right person? Just dial 9-1-1 from the nearest telephone. Do not waste precious seconds by calling your local fire or police station. You will get a much quicker response to your emergency needs by dialing, for both Voice and TTY: 9-1-1.

Please remember, 9-1-1 is only for emergencies. For routine questions or non-emergency situations in Fairfax County, dial 703-691-2131.

By dialing 9-1-1 in the northern Virginia area, your call will automatically be routed to the appropriate Emergency Operations Center - Fairfax County's is the Department of Public Safety Communications (DPSC). When the DPSC receives your call, highly trained personnel are ready to respond with assistance and will get you the help you need. Learn how to properly use them!

Please follow these simple guidelines:

  • Stay calm - dispatchers can't help you if they can't understand you. Take a deep breath and think before you talk. Speak slowly and clearly.
  • State the nature of the emergency and the exact address where the help is needed. Stay on the line to answer further questions the dispatcher may have.
  • Send someone to meet the emergency equipment if at all possible. It's hard to find an address on a dimly lit street in the middle of the night.

Public Affairs and Life Safety Education Section
Fairfax County Fire and Rescue Department
4100 Chain Bridge Road
Fairfax, VA 22030
703-246-3801 or TTY 711

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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