Housing and Community Development

Fairfax County, Virginia

CONTACT INFORMATION: Operating Hours: 8AM-4:30PM M-F

703-246-5000
TTY 711

3700 Pender Drive
Fairfax, VA 22030

Tom Fleetwood,
HCD Director

COVID-19 Housing Operations Updates and Resources

Any resident in need of EMERGENCY HOUSING, RENT or UTILITY ASSISTANCE or help with OTHER BASIC NEEDS should contact Coordinated Services Planning at 703-222-0880, TTY 711. They will be able to help assess your circumstance and refer you to county- and community-based resources for which you may be eligible.

 

In consultation with local, state and federal health officials, the Fairfax County Redevelopment and Housing Authority and Department of Housing and Community Development have implemented the following operational adjustments effective immediately:

  • The FCRHA and HCD office located at 3700 Pender Drive, Fairfax is open Monday through Friday, from 8 a.m. to 4:30 p.m.
     
  • While we are happy to serve you in an in-person setting if you require, we continue to be able to answer most questions and process the majority of our transactions by phone, email online, or through the mail. 
     
  • If you require an in-person visit to our office, please be aware of the following:
    • Appointments are strongly encouraged. Please contact your housing specialist to arrange a time to visit our office. If you do not know the number of your housing specialist, you can contact us at 703-246-5000 or via email at RHA@fairfaxcounty.gov.
    • Masks are required in Fairfax County Government Buildings
    • We have installed protective barriers and enacted capacity limits in our customer service areas and meeting rooms. We will ask that all visitors follow the posted guidelines during their visit.
       
  • Documents and forms to be submitted may be:
    • Sent by U.S. mail to: 
      Department of Housing and Community Development
      3700 Pender Drive, Suite 100
      Fairfax, VA 22030
    • Deposited in Fairfax County Housing Drop Boxes located at:
      •  3700 Pender Drive, Fairfax, VA 22030 (box is located outside the main entrance to the building)
      • The Gerry Hyland Government Center, 8350 Richmond Highway, Alexandria, VA 22309
        (The box is located in the building lobby)
    • OR Faxed to 703-653-1383
       
  • Moves and transfers related to housing quality standard violations or emergency situations will receive priority processing. Other moves and transfers will be processed as quickly as possible but may take more than 30 days to complete.
     
  • Updated Face Covering/Masking Policy (October 12)NOTE: This is the policy being followed at properties owned by the Fairfax County Redevelopment and Housing Authority (FCRHA) and Fairfax County. It is not a mandatory regulation for all housing developments in the county. Privately owned properties should consult their leadership and health professionals to determine what protocols they should implement at their properties to prevent the spread of the COVID-19 virus. Specific questions about precautionary guidance can be directed locally to the Fairfax County Health Department.

    Due to the current virus transmission level for our area, all properties owned by the FCRHA and Fairfax County require masks or face coverings to be worn regardless of vaccination status. This requirement applies to all offices, hallways, and common areas at FCRHA-owned properties. Within individual units, residents are not required to wear their masks but are encouraged to take precautionary measures when entertaining visitors in their homes. 

    HCD staff and contracted property managers will continue to wear a face covering when entering the homes of our residents. Staff will work with residents to ensure social distancing while the work is performed (NOTE: only those staff who are not showing signs of illness will be deployed to homes). As our staff serves the entire community, we ask that you also wear a face mask while that team member is in your home as a continued precaution to ensure the safety and good health of the community.

    Please refrain from using common area amenities if you are exhibiting any COVID-related symptoms or have tested positive for COVID.
     

Rental Housing Voucher Program Changes 

  • The Supreme Court of the United States has overturned the CDC’s most recent extension of the eviction moratorium on Thursday, August 26, 2021. This means that landlords may pursue eviction proceedings for lack of payment of rent. Though a moratorium was issued during the pandemic, past due rent balances are and have been the responsibility of tenants to pay. There are opportunities for assistance available if you are have missed payments or have difficulties paying your rent obligation, please call 703-222-0880 to be connected with rental assistance you may be eligible to receive. To avoid eviction, please make this call.
  • FCRHA has Adopted Several HUD Waivers to Efficiently Administer Rental Assistance
  • All recertifications will continue to be processed as quickly as possible; however, clients may experience some delays depending on staffing availability.
  • All interims will continue to be processed as quickly as possible; however, clients may experience some delays depending on staffing availability. Priority will be given to families experiencing a loss of income due to the COVID-19 Pandemic.
  • If you are having difficulties in meeting your monthly rent payment, please contact your housing specialist to discuss your circumstances. Our specialists are committed to working with you, as much as possible, to help you meet your rent obligation.
     

For Renters at County-Owned and -Managed Properties

  • The Supreme Court of the United States has overturned the CDC’s most recent extension of the eviction moratorium on Thursday, August 26, 2021. This means that landlords may pursue eviction proceedings for lack of payment of rent. Though a moratorium was issued during the pandemic, past due rent balances are and have been the responsibility of tenants to pay. There are opportunities for assistance available if you are have missed payments or have difficulties paying your rent obligation, please call 703-222-0880 to be connected with rental assistance you may be eligible to receive. To avoid eviction, please make this call.
  • For maintenance emergencies, please call 703-246-6620, TTY 711

For Landlords

  • Payments are a priority and will be processed once per month.
  • All interims will continue to be processed as quickly as possible; however, clients may experience some delays depending on staffing availability. Priority will be given to families experiencing a loss of income due to the COVID-19 Pandemic. Interims will be effective on the first day of the month following the loss of income; however, delays related to reduced staffing availability may result in retroactive payments.
  • Review and processing of rent increase requests may be delayed due to reduced staff availability.

 

Questions?

Please call 703-246-5101, TTY 711, for assistance.
Questions can also be sent via email to RHA@fairfaxcounty.gov

We continue to appreciate your patience and understanding as we adjust our operations to enable the fulfillment of our essential functions amid the current emergency. We will continue to monitor and evaluate the need for these adjustments in consultation with local health officials and will make further adjustments or return to our normal process when it is appropriate to do so.

For updates on HCD operational status, please follow us on Facebook @FairfaxCountyHousing or visit our website at www.fairfaxcounty.gov/housing

Please use the following contacts and links for:

 

Related RESOURCES



Please continue to refer to trusted sources of information such as the Fairfax County COVID-19 webpage, the Fairfax County Emergency Blog, the Virginia Department of Health (VDH), and the Centers for Disease Control and Prevention (CDC) for regular updates.  

Fairfax Virtual Assistant