Housing and Community Development

Fairfax County, Virginia

CONTACT INFORMATION: Our office is open 8AM-4:30PM M-F

703-246-5000
TTY 711

3700 Pender Drive
Fairfax, VA 22030

Tom Fleetwood,
HCD Director

COVID-19 Housing Operations Updates and Resources

Any resident in need of EMERGENCY HOUSING, RENT or UTILITY ASSISTANCE or help with OTHER BASIC NEEDS should contact Coordinated Services Planning at 703-222-0880, TTY 711. They will be able to help assess your circumstance and refer you to county- and community-based resources for which you may be eligible.

 

In consultation with local, state and federal health officials, the Fairfax County Redevelopment and Housing Authority and Department of Housing and Community Development have implemented the following operational adjustments effective immediately:
 

  • ALL HOUSING OFFICES are closed to the public beginning Friday, March 27, at 5 p.m., until further notice.
    • All transactions will be processed via phone, online, mail, email and/or FAX where possible.
    • Please call 703-246-5101, TTY 711, or email RHA@fairfaxcounty.gov for assistance. Be sure to leave your name, phone number, the purpose of your call and the individual you are trying to reach. Due to the volume of calls we are receiving it may take up to 72 hours to respond. Please note that we are prioritizing emergency calls.
    • All in-person or group meetings are cancelled until further notice.
    • Documents and forms to be submitted may be:
      • Sent by U.S. mail to: 
        Department of Housing and Community Development
        3700 Pender Drive, Suite 100
        Fairfax, VA 22030
      • Deposited in Fairfax County Housing Drop Boxes located at:
        • Fairfax County Redevelopment and Housing Authority Office
          3700 Pender Drive, Fairfax, VA 22030
          (box is located outside the main entrance to the building)
        • Gerry Hyland Government Center
          8350 Richmond Highway, Alexandria, VA 22309
          (box is located in the building lobby)
      • OR Faxed to 703-653-1383
         
  • Moves and transfers related to housing quality standard violations or emergency situations will receive priority processing. Other moves and transfers will be processed as quickly as possible but may take more than 30 days to complete.
     
  • UPDATE (FRIDAY, May 28, 2021): Beginning today, indoor and outdoor common areas at residential properties owned by the Fairfax County Redevelopment and Housing Authority will be open. Fully vaccinated residents will no longer need to wear a mask in community common areas. For residents who are not vaccinated, masks are still required in all common areas of the community. Individuals are considered fully vaccinated 14 days after receiving their second dose of the Moderna and Pfizer vaccines, or 14 days after receiving their single dose of the Johnson & Johnson vaccine. Please continue to refrain from using common area amenities if you are exhibiting any COVID-related symptoms or have tested positive for COVID.

    HCD staff and property management partners will continue to wear a face mask when entering the homes of our residents. As our staff serves the entire community, we ask that you also wear a face mask while that team member is in your home as a continued precaution to ensure the safety and good health of the community.

    As guidance issued by the state and the Centers for Disease Control and Prevention evolves, we will continue to evaluate our community policies and communicate any further changes. More information about office openings will be provided at a future date.
     

* If an in-home inspection or maintenance request is an emergency, staff will work with residents to ensure social distancing while the work is performed (NOTE: only those staff who are not showing signs of illness will be deployed to homes for emergency work).

Rental Housing Voucher Program Changes 

  • The federal moratorium on evictions for nonpayment of rent has expired as of July 31, 2021. If you are have missed payments or have difficulties paying your rent obligation, please call 703-222-0880 to be connected with rental assistance you may be eligible to receive.
  • FCRHA has Adopted Several HUD Waivers to Efficiently Administer Rental Assistance
  • All recertifications will continue to be processed as quickly as possible; however, clients may experience some delays depending on staffing availability.
  • All interims will continue to be processed as quickly as possible; however, clients may experience some delays depending on staffing availability. Priority will be given to families experiencing a loss of income due to the COVID-19 Pandemic.
  • If you are having difficulties in meeting your monthly rent payment, please contact your housing specialist to discuss your circumstances. Our specialists are committed to working with you, as much as possible, to help you meet your rent obligation.
     

For Renters at County-Owned and -Managed Properties

  • The federal moratorium on evictions for nonpayment of rent has expired as of July 31, 2021. If you are have missed payments or have difficulties paying your rent obligation, please call 703-222-0880 to be connected with rental assistance you may be eligible to receive.
  • While evictions and late rent fees were suspended though July 31, 2021, tenants are responsible for payment of accrued unpaid rent balances.
  • If you are delinquent in your monthly rent, please contact Fairfax County Neighborhood and Community Services at 703-222-0880 to help review your situation and connect you with rent assistance resources you may be eligible for to help cover your past due rent owed.
  • For maintenance emergencies, please call 703-246-6620, TTY 711
     

For Landlords

  • Payments are a priority and will be processed once per month.
  • All interims will continue to be processed as quickly as possible; however, clients may experience some delays depending on staffing availability. Priority will be given to families experiencing a loss of income due to the COVID-19 Pandemic. Interims will be effective on the first day of the month following the loss of income; however, delays related to reduced staffing availability may result in retroactive payments.
  • Review and processing of rent increase requests may be delayed due to reduced staff availability.

 

Questions?

Please call 703-246-5101, TTY 711, for assistance.
Questions can also be sent via email to RHA@fairfaxcounty.gov

We continue to appreciate your patience and understanding as we adjust our operations to enable the fulfillment of our essential functions amid the current emergency. We will continue to monitor and evaluate the need for these adjustments in consultation with local health officials and will make further adjustments or return to our normal process when it is appropriate to do so.

For updates on HCD operational status, please follow us on Facebook @FairfaxCountyHousing or visit our website at www.fairfaxcounty.gov/housing

Please use the following contacts and links for:

 

Related RESOURCES



Please continue to refer to trusted sources of information such as the Fairfax County COVID-19 webpage, the Fairfax County Emergency Blog, the Virginia Department of Health (VDH), and the Centers for Disease Control and Prevention (CDC) for regular updates.  

Fairfax Virtual Assistant