FAQs for the Department of Human Resources
The Top Four Questions
These questions are the ones most frequently asked. Click on the question to "jump" to the answer.
- I applied for several jobs but have not been contacted for an interview. Why?
- Can someone help me with my appplication (resume)?
- I’m not comfortable with computers. Can someone help me apply?
- How do I print out my application?
Still looking for your question? View frequently asked questions by category, or scroll down to read more:
Q: How often are new jobs posted?
New jobs are posted every Saturday. Also, you can set up Job Alerts in your GovernmentJobs.com account to receive a notification when jobs in your field of interest become available.
Q: I’m not comfortable with computers. Can someone help me apply?
You are welcome to visit our Application Center where staff will assist you. The Center is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, Virginia. Call 703-324-3311 (TTY 703-222-7314) for more information. Directions to the Government Center.
Q: I don't have a computer. Where can I use a computer to apply for jobs with Fairfax County?
Personal computers that can be used for job applications are available in many locations in the county:
- Fairfax County Application Center - In the Government Center at 12000 Government Center Parkway, Suite 270. Directions to the Government Center.
- Any Fairfax County Public Library - Also, most public library systems throughout the DC metro area provide access to the Internet via personal computers.
- Access Fairfax - South County Center, 8350 Richmond Highway, Suite 125, Alexandria - Phone 703-704-7080.
- SkillSource Centers - Multiple locations throughout the Northern Virginia area.
Q: How do I have proof that my application for a job has been received?
After you apply, you will receive an email that begins: Your application has been received by Fairfax County...
You can check your status in your GovernmentJobs.com account throughout the hiring process for updates.
Q: What happens when my application is reviewed?
Fairfax County operates under a merit system, which means that applicants are selected for jobs on the basis of their education, experience and skills. Your application will be reviewed against the job you applied for, so it is important to read the job announcement and provide detailed information about your experience and skills as they relate to the description of the job. Also, answer the supplemental questions thoroughly and truthfully.
Minimum Qualifications: It is mandatory that you meet the Minimum Qualifications in order to be considered for the job.
Special Requirements: Some jobs have requirements for licenses, certifications, bilingual ability, physical strength, etc. It is mandatory that you meet these requirements in order to be considered for the job.
Preferred Qualifications: Applicants who meet most or all of the preferred qualifications are a closer match for a job opening, and will be considered stronger candidates.
The Recruiter first determines which applicants meet all the Minimum Qualifications and Special Requirements, and most/all of the Preferred Qualifications. Then, from this group, the Recruiter determines which 10-15 applicants are the closest match to the job announcement. These applicants are Referred to the hiring manager, who decides which applicants s/he will interview. Not all Referred applicants are interviewed.
Q: I applied for several jobs but have not been contacted for an interview. Why?
Fairfax County’s applicant pools are very large and highly competitive. Most often the reason an applicant is not selected for an interview is because of the high number of qualified applicants for that job opening. For example, it’s common for a single job announcement to receive hundreds—even up to a thousand—applications. From the pool of the most highly-qualified applicants, only the top 10-15 will be considered for an interview. Unfortunately, that means many qualified applicants will not be interviewed.
If you have questions about the review process, such as why you were not interviewed for a job that you believe you are highly qualified for, you can call the Application Center and ask to speak with the HR Analyst assigned to review that job. The Application Center is open from 8:00 a.m. to 4:30 p.m. Monday through Friday. The phone number is 703-324-3311 (TTY 703-222-7314).
Q: I applied for a Probation Counselor position. Will I automatically be considered for other similar jobs?
No. You must apply in response to a specific job announcement in order to be considered.
Q: Is there any assistance available for applicants with disabilities?
Applicants with disabilities may request reasonable accommodation during the interview/selection process. Please call 703-324-3311 (voice) or 703-222-7314 (TDD). Learn more about reasonable accommodations.
Q: Can someone help me with my application?
Fairfax County’s Department of Human Resources receives well over 140,000 applications a year. Because of this huge volume of interest, it is not possible for our staff to provide one-on-one assistance. Please visit our Application (Resume) Guidelines page for some advice on submitting an application that will accurately reflect your skills, experience and education.
If you still feel you need assistance, there are many companies that provide one-on-one resume guidance. The county’s SkillSource offices can assist you or refer you to these resources, and they have multiple locations throughout the county for your convenience.
Q: How many work hours equal 'one year of experience'? Does one year of working part-time count the same as one year working full-time?
The county standard is that 2,080 hours equals one work year. Therefore, if you worked 40-hours per week for one year, you have one year of experience. If you worked part-time at a rate of 20 hours per week, it would take two years to reach 2,080 hours, or the equivalent of one year of experience. When your application is reviewed, this is the standard by which your years of experience are evaluated.
Q: How many paid holidays and vacation days do Fairfax County employees receive per year?
Employees receive 12-½ paid holidays per year. Employees with less than three years of service earn 13 days of annual leave per year; between 3 and 15 years of service, 19-½ days per year, over 15 years of service, 26 days per year. Employees may accumulate 30 days of annual leave (40 days after 10 years of service).
Q: How can I learn more about the employee benefits offered by Fairfax County?
For more information, download directions here.