Fairfax County Job Openings - Detailed Description for Job #13-1906


Fairfax County Application Center, 12000 Government Center Pkwy., #270, Fairfax, VA 22035

9-1-1 DISPATCHER
(Public Safety Communicator I)

Eligible List

Department of Public Safety Communications (DPSC)

Job # 13-1906

$38,868 to $47,244   (Grade P15)
 
Description:

The Department of Public Safety Communications (DPSC), also known as Fairfax County 9-1-1, is a nationally recognized public safety communications center, the largest in the Commonwealth of Virginia and one of the ten largest in the United States. DPSC receives approximately one million calls requesting public safety service per year and dispatches units of the Fairfax County Police Department, Fire and Rescue Department and Sheriff's Office.

DPSC seeks motivated, committed applicants exhibiting a high level of personal integrity to fill the mission critical position of Public Safety Communicator I. The PSC I is the first point of contact the public has in reporting emergencies in Fairfax County. PSCs answer 9-1-1 calls and other calls and dispatch units of the police department, fire-rescue department and sheriff's department. PSCs make critical, time sensitive and life safety decisions and provide clear direction and advice; including pre-arrival medical instruction to callers reporting medical emergencies. PSCs use a wide variety of high technology systems including 9-1-1 telephone, GIS mapping and aerial photography, computer aided dispatch (CAD), multi-channel radio systems, law enforcement data systems, etc. PSCs gather, classify and supplement pertinent information obtained from the caller and maintain control of the conversation. PSCs also dispatch, manage, deploy and communicate with police, fire-rescue and sheriff units in all emergencies. PSCs adhere to established policies and procedures, work under the direction of a Public Safety Communications Operations Manager (COM) and Public Safety Communications Supervisor (COS) and make critical independent decisions within protocols. After successful completion of a probationary period and demonstrated proficiency as a call taker; PSC Is are provided training to acquire the knowledge, skill and ability to advance to PSC II; Police or Fire-Rescue dispatcher.

 

Minimum
Qualifications:

Any combination of education, experience and training equivalent to high school graduation or possession of a G.E.D. issued by a state department of education. Within a specified time period, satisfactory completion of a prescribed training program.

 

Special
Requirements:

Must be a United States citizen. Must be 18 years of age at time of hire. Must complete a criminal background investigation and polygraph examination to the satisfaction of the employer prior to employment. Must be able to perform essential job functions (reasonable accommodation may be made on a case-by-case-basis). Must have never committed, been involved in, or been convicted of, a felony or serious misdemeanor. Must be of good character and reputation.

 

Preferred
Qualifications:

Prior successful experience as a 9-1-1 call taker and/or public safety (Law Enforcement, Fire-Rescue and/or Emergency Medical Service) dispatcher.

 

Selection
Procedure:

Applicants must successfully pass organizational compatibility and practical skill and ability tests. Subsequent to a conditional job offer, highly qualified applicants must pass a polygraph examination, background investigation, panel interview and pre-employment medical examination including vision, hearing and drug screening.

 

Note:

Public Safety Communicator I (PSC 1) incumbents must successfully complete a 20-week DPSC Academy training school, including Virginia Basic Communications School (BSC) and be certified to work independently as a Call Taker 20 weeks after date of hire. At that time the PSC I begins a 12 month/one-year probation period. PSC I must demonstrate independent proficiency as a call taker prior to beginning active training as a police or fire-rescue dispatcher.

 

To Apply:

Submit your resume on-line through the AIMS system.

If this is the first time you have used AIMS, you will need to create an account.

Fairfax County is an Equal Opportunity Employer that does not discriminate on the basis of race, color, sex, creed, religion, national origin, age, disability, genetic information, veterans' status or disabled veterans' status. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance; TTY 703-222-7314. Minorities and people with disabilities are encouraged to apply. EEO/AA/TTY.

 

Closing Date:

1/3/2014

 

Date Posted:

12/7/2013

 

Benefits:

Most positions advertised here are merit system positions funded for full benefits such as health insurance, retirement, life insurance and paid leave. Follow the link for details on Fairfax County's comprehensive benefits program for merit system employees. If a position is not funded for benefits that information will generally be included in the job announcement.

 

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