A growing list of answers to frequently asked questions (FAQs) is found at the end of this page.
Your new library catalog provides:
- Friendlier, smarter searching,
- Direct download of eBooks and eAudiobooks from OverDrive, RBDigital, etc.,
- Optional user-created logon (instead of library card number),
- User-curated lists for favorite authors, genres and titles,
- Auto-renewals of physical materials,
- Text notification (in addition to email notification).
County Conversation Podcast—New Library Catalog
Your New Library Catalog Is Here—In English, Spanish and Korean!
The Library’s Brain
The Integrated Library System (ILS) or simply "catalog" is the hub of everything we do—the library’s brain, essentially. It tracks more than 400,000 cardholders and 2.3 million items, including books, DVDs, thermal cameras, book club kits, audiobooks, digital resources, nature backpacks and more. It routes 1.2 million holds per year to the right library, emails holds notices, makes phone calls to those without email and allows you to renew your books on the phone. It’s a real workhorse, but there are a few things it can’t do. That’s where our new system comes in.
Our new library catalog, launched November 13, 2019, includes several features we think will make library customers happy. This system integrates both physical items and electronic items, so you can search for books, eBooks and eAudiobooks all in the same place. You are also able to see all your checked-out items in one customer account screen.
The new system improves user access and communication, too—starting with an updated, friendly design. You can sign up to receive text messages in addition to emails or phone calls, and you will be able to choose a user ID rather than logging in with your library card number. Additionally, users can create a wish list, so you can save books now to read later. It is a significant upgrade, and we think you’re really going to like it.
Stay tuned to this page for updates:
- The library catalog will be unavailable starting November 6 at 9 p.m., as we begin upgrading to your new catalog. You are still welcome to check-out materials and pick-up holds when you visit branches between November 7 and November 10, but catalog searches and account services will be interrupted.
- Last day to place holds in our current library catalog is Sunday, October 27th.
In preparation for our new library catalog we will be disabling holds effective October 28-November 12. All holds placed before then will remain active, but may not be filled until November 13th
Checking out materials via Overdrive and RBdigital will not change until November 13.
For most people, your password will not change. A few customers (fewer than 200 or so out of 400,000) will need to change their passwords.
Things will start to change around Monday, October 28, when our current library catalog will no longer let you place holds. By Wednesday, November 13, we should be up and running on the new system. Checking out materials via Overdrive and RBdigital will not change until November 13.
Yes. Your barcode, or library card number will continue to work. You will have the option of creating a username that might be easier to manage than a card number.
- If there are no holds on your materials, they will renew three times without you doing anything.
- You will receive an email letting you know the due date has changed.
- After that third renewal, or after twelve weeks with those items, the materials must be returned.
Yes, we anticipate all of our patron hold requests will transfer and still be filled. (There will be a slight pause at the end of October and early in November during our software transition but then we hope to be back in business by mid-November.)
Yes, your reading history will continue in the new software system.