Information Desk Volunteer (Public Service)

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Position Title: Information Desk Volunteer (Public Service)

Branch: Available at most branches

Department: Information

Supervisor:Information Services Manager

Length of Commitment: 6 months (minimum)

Time Involvement: 4 hours per week

Position Summary:
Provides reference assistance at the Information Desk.

Major Responsibilities:
Receives training from Information Services Manager and other Information staff. Works to complete Information Services Training Checklist. Provides reference service at Information Desk, working with at least one staff librarian.

Either have an MLS degree or 6 months experience working at a public library information desk. Previous library experience desirable. Public service attitude/respect for public, tactful, courteous. Regard for privacy. Reliability. Commitment to scheduled time. Promptness. Preferably able to attend Information Services series (centralized training modules in various Fairfax County branches).

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