Fairfax County Commuter Services (FCCS)

Fairfax County, Virginia

CONTACT INFORMATION: Our office is open 8:00 AM-4:30 PM M-F

TTY 711

4050 Legato Road, Suite 400

Walter Daniel,
Program Manager

COVID-19 Resources for Employers and Commuters

Driving safely graphic

No matter if your workforce is virtual or returning to the office, Fairfax County Commuter Services (FCCS) is here to help! We can assist with continuity of telework and flexible work arrangements, ridematching, customized commuter benefits planning, commuter incentives, and more. To schedule an appointment with an employer outreach specialist or to speak with our commuter services staff:

Top 3 Things to Know – Commuting Safely and Confidently

The below guides provide tips and information for commuters and employers on how to get to and from work safely and efficiently.

Public Transit - Buses and Trains

Transit agencies across Virginia and the National Capital Region have increased cleaning of vehicles and are using Centers for Disease Control and Prevention (CDC) approved cleaning products, focusing on high-contact areas, such as hanging straps and poles. Many transit service providers have also made changes to their schedules, fare policies, boarding and seating arrangements. Passengers must wear a mask or a face covering when taking public transit or visiting a transit hub in Fairfax County, as mandated by federal law. To read more about steps taken by transit agencies operating in Fairfax County and how to stay safe while taking transit, visit:

If you have questions about transit, please 703-339-7200, TTY 703-339-1608, or e-mail fairfaxconnector@fairfaxcounty.gov.

Ridesharing - Carpooling and Vanpooling

At this time, we suggest that rides be shared with specific networks such as coworkers or specified groups such as a family. Tips to keep safe while sharing a ride:

  • Do not ride or drive when you are sick or have a fever.
  • All passengers and the driver should wear face coverings.
  • Limit the number of passengers in the vehicle and maximize the distance between individuals.
  • Sanitize high-touch areas frequently including door handles (inside and out), seatbelts, armrests, keys, shared fuel cards, steering wheel, cup holders, and all other places riders usually touch.
  • Refrain from touching the car and items inside the car, as much as possible. Wash your hands or use hand sanitizer upon arrival at your destination.
  • If vanpooling, check with your vanpool company for their COVID-19 guidance and assistance.

If you are interested in ridematching services, please call us at 703-877-5900, TTY 711.

Telework, Flex Schedules and Commuter Benefits

Employers can play an important role in building return-to-work confidence. Not only can they put safety measures in place in the office, but employers can also help identify safe commute options for their employees. Some options to consider are:

  • Allow for flexibility of start and end times of employees commuting to the office. Transit schedules may have changed since the pandemic started. Vanpools and carpools that were used before the pandemic may not be in service. Therefore, employees need time to figure out their commute and that may mean arriving at the office at a different time than before COVID-19. Additionally, by shifting trips outside of the normal peak travel times, transit and roadways will be less crowded leading to safer commutes.
  • Keep employees teleworking. Continue to allow employees to work from home to the extent possible. This is the single best action to reduce the risk of exposure and continue business operations. Provide employees with the equipment and tools to work successfully at home, and establish a formal telework policy, or review your company’s current telework policy to allow more teleworking. For assistance with telework programs contact Telework!VA. If employees need a monthly parking pass to park at the office, consider daily parking passes to provide greater flexibility for employees who telework.
  • Provide a monthly commuter benefit or pre-tax benefit. If before the pandemic your company provided a monthly commuter benefit or pre-tax commuter benefit for employees who commute to work by bus or vanpool, continue to provide the benefit as employees return to the office. For employees that commute by transit or vanpool, IRS rules allow employers to provide a monthly qualified transportation benefit, up to $270, either as a direct benefit or through a pre-tax benefit.
  • SmartBenefits® "Plu$50" Incentive Program. Offers employees a free $50 SmarTrip® card to try transit. Employees may be eligible if they are new to bus or rail service and do not already own a SmarTrip® card.  The "Plu$50" program will send you a SmarTrip® card via your employer and works with the employer to load the free $50 benefit. View the SmartBenefit® "Plu$50" brochure for more details. 

If you are interested in speaking with one of our employer outreach specialists, please call us at 703-877-5900, TTY 711, or email commuterservices@fairfaxcounty.gov.



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