Cable and Consumer Services

CONTACT INFORMATION: Open during regular business hours 8:00 a.m. - 4:30 p.m. Monday - Friday
703-222-8435 TTY 711
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035
Rebecca L. Makely
Director

Department Resources

Consumer Focus

Fairfax County’s Department of Cable and Consumer Services Consumer Affairs Branch has dedicated staff members to work with businesses and consumers to resolve complaints to the satisfaction of both parties, give advice regarding purchases or contracts and provide consumer education to residents. Find out how they can help you.  (CC)

 Channel 16 Schedule

  • Mondays at 9 p.m.
  • Tuesdays at 7 p.m.
  • Fridays at 5:30 p.m.

Consumer Focus can also be seen on your computer at the above days and times with Live Video Streaming. 

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