Mission
To provide efficient and effective delivery of vehicle fleet management services by providing safe, reliable, economical and environmentally sound transportation and related services, that are responsive to the needs of our customers and which preserve the value of the vehicle and equipment investment. Through this mission, we practice sound environmental stewardship and management of county assets and resources; and we provide a key capability to our customer agencies, who deliver or support direct public services, to maintain safe and caring communities.

Vision
As members of the Department of Vehicle Services we are fully committed to supporting and aiding in the implementation of all elements of the county's Vision Statement. In a team effort, we will also strive continuously to improve fleet management services support to all county customers and to ensure that vehicles and equipment are efficiently maintained in a safe operational condition in accordance with all federal, state and county safety and environmental policies, procedures and regulations.

We will employ the best management practices and provide cost effective and timely services when supporting customer needs and requirements.

We will contribute to cleaner air and water and to conservation of the county's natural environment.

Method of Service Provision
County employees and contractors provide this service to customer agencies. The customer agencies deliver their vehicles to the facility, are visited at their work sites, or call for road service. Services are provided on either a scheduled or non-scheduled (emergency repair) basis. DVS mechanics perform the necessary maintenance and or repair (e.g., preventive maintenance, vehicle inspections, major work as required, accident damage) and/or DVS management coordinates repairs with a private maintenance/repair vendor or another DVS facility. In some instances the DVS mechanics respond to road calls and/or provide wrecker services for disabled vehicles. The services performed are accounted for in the Vehicle Maintenance Information System (VMS). The agency owning the vehicle is billed for the parts and services provided on a monthly basis.

Hours of Operation

Alban Facility: 5:30 a.m. - 10:30 p.m., Monday through Friday

West Ox Facility: 5:30 a.m. - 10:30 p.m., Monday through Friday

Jermantown Facility: 5:30 a.m. - 10:30 p.m., Monday through Friday

Newington Facility: 5:30 a.m. - 10:30 p.m., Monday through Friday; 5:30 a.m. - 2:00 p.m, Saturday (necessary to maintain Solid Waste trash "packer" trucks and provide Saturday service as needed for other agencies). The Newington facility is open all Holidays 5:30 a.m. - 2:00 p.m. with the exception of Christmas Day when the facility is closed.

Note: During emergency operations facilities operate 24 hours per day.

Location of Service

Service Mandated by Federal/State Law
Vehicle Service is mandated by federal and state codes. Below is a list of legal codes / regulations / citations:

Federal Code: Federal Code, Section 15 § 1391.1 requires that vehicles or motor vehicle equipment must be maintained in such a manner as to ensure a condition that protects the public against unreasonable risk of accidents.

State Code: All vehicles must have Virginia State Inspections annually by qualified DVS inspectors who are certified by the Virginia State Police. The State Code also requires that light vehicles with gasoline engines must have Emissions Inspections biennially by qualified inspectors who are certified by the Virginia Department of Environmental Quality. DVS' maintenance efforts consider manufacturer's warranty (compliance with manufacturers required scheduled maintenance intervals and services) as well as safety in ensuring that the vehicles remain operational in a manner that will protect the passengers and public against unreasonable risk of accidents.

Environmental Stewards
The department is a member of the Virginia Department of Environmental Quality, Virginia Environmental Excellence Program. There are two types of participation in the program, Environmental Enterprise and Exemplary Environmental Enterprise. The Environmental Enterprise or E2 level of participation is for those organizations that are interested in beginning or are in the early stages of implementing an environmental management system. The Department of Vehicles Services has achieved the E2 level of participation. To learn more about this important program visit www.deq.state.va.us/veep/homepage.html.

Businesses for the Bay
In October 2004, the Fairfax County Department of Vehicle Services became a member of the Businesses for the Bay. To learn more about this important environmental program visit www.deq.state.va.us/p2/b4b/homepage.html.