Department of Vehicle Services (DVS)
The National Institute for Automotive Service Excellence (ASE) has declared June 6-10, 2016, as National Automotive Service Professionals Week. The Department of Vehicle Services honors the staff at our four maintenance facilities who service and maintain the myriad of vehicles upon which the county depends. The training and education necessary to properly diagnose and repair today's sophisticated vehicle fleet requires a significant level of knowledge, skill and dedication. We are proud to recognize these individuals for their commitment to their profession.
The Department of Vehicle Services (DVS) provides fleet management and maintenance services to the County's and Fairfax County Public School's vehicle fleets. DVS employees work at the Government Center and at four maintenance facilities throughout the County (Alban, Jermantown, Newington, and West Ox). The facilities service and maintain approximately 6,347 vehicles, which include 1,540 school buses for FCPS.
Other services provided by DVS include: 53 fuel sites, road side emergency repair services, the vehicle replacement fund, the county motor pool of 41 vehicles, and technical support/review for all County vehicle purchases. DVS does not maintain those vehicles owned by the Water Authority, Connector Bus or FASTRAN.
To provide efficient and effective delivery of vehicle fleet management services by providing safe, reliable, economical and environmentally sound transportation and related services, that are responsive to the needs of our customers and which preserve the value of the vehicle and equipment investment. Through this mission, we practice sound environmental stewardship and management of county assets and resources; and we provide a key capability to our customer agencies, who deliver or support direct public services, to maintain safe and caring communities.
As members of the Department of Vehicle Services we are fully committed to supporting and aiding in the implementation of all elements of the county's Vision Statement. In a team effort, we will also strive continuously to improve fleet management services support to all county customers and to ensure that vehicles and equipment are efficiently maintained in a safe operational condition in accordance with all federal, state and county safety and environmental policies, procedures and regulations.
We will employ the best management practices and provide cost effective and timely services when supporting customer needs and requirements.
We will contribute to cleaner air and water and to conservation of the county's natural environment.
Method of Service Provision
County employees and contractors provide this service to customer agencies. The customer agencies deliver their vehicles to the facility, are visited at their work sites, or call for road service. Services are provided on either a scheduled or non-scheduled (emergency repair) basis. DVS mechanics perform the necessary maintenance and or repair (e.g., preventive maintenance, vehicle inspections, major work as required, accident damage) and/or DVS management coordinates repairs with a private maintenance/repair vendor or another DVS facility. In some instances the DVS mechanics respond to road calls and/or provide wrecker services for disabled vehicles. The services performed are accounted for in the Vehicle Maintenance Information System (VMS). The agency owning the vehicle is billed for the parts and services provided on a monthly basis.
DVS is committed to providing services accessible to customers with disabilities. Any accessibility issues at a DVS Maintenance Facility should be brought to the attention of the Facility Superintendent.
Hours of Operation
Alban Facility: 5:30 a.m. - 10:30 p.m., Monday through
West Ox Facility: 5:30 a.m. - 10:30 p.m., Monday through Friday
Jermantown Facility: 5:30 a.m. - 10:30 p.m., Monday through Friday
Newington Facility: 5:30 a.m. - 10:30 p.m., Monday through Friday
Note: During emergency operations facilities operate 24 hours per day.
Location of Service
Alban Maintenance Facility
7245 Fullerton Road
Springfield, VA 22150
Jermantown Maintenance Facility
3609 Jermantown Road
Fairfax, VA 22030
Newington Maintenance Facility
6900 Newington Road
Lorton, VA 22079
West Ox Maintenance Facility
4620 West Ox Road
Fairfax, VA 22030
Police Stations and Fire Stations and other Customer Work Sites Various Contractor Locations
Service Mandated by Federal/State Law
Vehicle Service is mandated by federal and state codes. Below is a list of legal codes / regulations / citations:
Federal Code: Federal Code, Section 15 § 1391.1 requires that vehicles or motor vehicle equipment must be maintained in such a manner as to ensure a condition that protects the public against unreasonable risk of accidents.
State Code: All vehicles must have Virginia State Inspections annually by qualified DVS inspectors who are certified by the Virginia State Police. The State Code also requires that light vehicles with gasoline engines must have Emissions Inspections biennially by qualified inspectors who are certified by the Virginia Department of Environmental Quality. DVS' maintenance efforts consider manufacturer's warranty (compliance with manufacturers required scheduled maintenance intervals and services) as well as safety in ensuring that the vehicles remain operational in a manner that will protect the passengers and public against unreasonable risk of accidents.
The department is a member of the Virginia Department of Environmental Quality, Virginia Environmental Excellence Program. There are two types of participation in the program, Environmental Enterprise and Exemplary Environmental Enterprise. The Environmental Enterprise or E2 level of participation is for those organizations that are interested in beginning or are in the early stages of implementing an environmental management system. The Department of Vehicles Services has achieved the E2 level of participation. To learn more about this important program visit www.deq.virginia.gov/Programs/PollutionPrevention/VirginiaEnvironmentalExcellenceProgram.aspx.