Fairfax County Social Media Comments Policy

(En Español)

We welcome you and your comments!

The purpose of official Fairfax County social media accounts is to present matters of public interest. We encourage you to submit your questions, comments, and concerns, but please note these are moderated online discussion sites.

We recognize social media is a 24/7 medium, and your comments are welcome at any time. However, given the need to manage our staff resources (your tax dollars), we generally only monitor comments and postings during regular business hours.

Once comments posted, Fairfax County reserves the right to remove submissions that contain:

  1. Vulgar language
  2. Personal attacks of any kind
  3. Comments or content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, genetics, status with regard to public assistance, national origin, physical or intellectual disability or sexual orientation
  4. Spam comments or links to other sites
  5. Clearly off topic
  6. Advocate illegal activity
  7. Promote particular services, products, or political organizations
  8. Infringe on copyrights or trademarks
  9. Personally identifiable medical information
  10. Information that may compromise the safety, security or proceedings of public systems or any criminal or civil investigations.

ADDITIONAL INFORMATION:

Banning people: If there are repeated violations of the comments policy above, then Fairfax County reserves the right to ban participation on platforms that permit organizations to ban users.

Platform rules: Please note that social media platforms have their own rules of conduct, so social media platforms may take their own action to remove comments or ban users, not Fairfax County. Fairfax County is not responsible for those actions.

Video disclaimer: Fairfax County is not responsible for the content provided on “related” and “promoted” videos that are accessible from social media video channels. All viewers should note that these related videos and comments expressed on them do not necessarily reflect the opinions and position of the Fairfax County or its officers and employees.

Archiving: All posts and comments are archived.

Private messages: Many social media platforms provide a non-public way to contact official Fairfax County social media accounts, however, those conversations are public records and subject to Virginia Freedom of Information Act requests.

Redress process: If you think Fairfax County took action wrongfully regarding your comments or participation on Fairfax County social media accounts, you may petition Fairfax County for review by contacting publicaffairs@fairfaxcounty.gov.

Updated Feb. 26, 2020