Program or Service Detail
The Consumer Affairs Branch mediates and investigates consumer complaints against businesses, tenant-landlord disputes, and cable issues if the transaction occurred in Fairfax County. Services offered by this branch include answering advice inquiries, assisting consumers with pre-purchase information, and providing community outreach presentations for schools, businesses, senior citizens, and homeowner associations. Consumer Affairs staff supports the Consumer Protection Commission and the Tenant Landlord Commission.
Primary Phone #:
NOTE: Any email or other correspondence sent to a member of the Board of Supervisors,
or any other public official and/or employee of Fairfax County in the transaction
of public business is considered a public record, and such records are subject to
the Virginia Freedom of Information Act. This means that Virginia law generally
requires the County to provide a copy of any such email, upon request, for inspection
and copying to any citizen of the Commonwealth or to any member of the news media.