Consumer Services Division

Fairfax County, Virginia

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday

TTY 711

12000 Government Center Parkway, Suite 433
Fairfax, VA 22035


Consumer Affairs Branch

Consumer Complaint Information

Submit consumer complaints, search complaint history, read about the mediation and arbitration processes and consumer laws.    


Tenant-landlord complaints, lease issues, deposits and fees, evictions and laws.

Homeowners' and Condominium Associations

Laws, authorities, liabilities, fees and guidelines.

Consumer Resources

Listen to podcasts, explore consumer topics, review consumer laws, codes, and ordinances, or request an outreach presentation.

"The Informed Consumer"

Read the latest issue of "The Informed Consumer" enewsletter banner

Archived: "The Informed Consumer"

View past issues of consumer and related home and condominium articles.

Silver Shield Anti-Scam Campaign

The county’s new Silver Shield Campaign works to protect older adults by sharing critical information.silver shield

Fairfax Virtual Assistant