Consumer Services Division

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday
703-222-8435 TTY 711
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035


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Consumer Affairs Branch

Consumer Complaint Information

Submit consumer complaints, search complaint history, read about the mediation and arbitration processes and consumer laws.    


Tenant-landlord complaints, lease issues, deposits and fees, evictions and laws.

Homeowners' and Condominium Associations

Laws, authorities, liabilities, fees and guidelines.

Consumer Resources

Listen to podcasts, explore consumer topics, review consumer laws, codes, and ordinances, or request an outreach presentation.

Fairfax Virtual Assistant