The Guaranteed Ride Home Program
(GRH) is for commuters who regularly take the
bus, rail, vanpool, carpool, bike or walk to work. GRH is designed
to serve commuters who are worried about how they'll get home
when an emergency arises. GRH provides you with a ride home in
the event of an unexpected personal or family emergency, personal
or family illness, or when required to work unscheduled overtime.
Sorry, GRH cannot be used for weather emergencies, or acts of
God. Eligible Commuters may use the GRH program a
maximum of four times per year. The GRH program is designed
specifically for unexpected emergencies. It may not be used for
personal errands, scheduled appointments, business-related travel
or working late without a supervisor's request. Knowing there's
a guaranteed ride home allows you to use commuting options, such
as public transportation, carpools and vanpools with confidence.
To be eligible for the GRH program, you must:
1. Register by using the easy GRH Application or
call 1-800-745-RIDE (7433).
2. Use an alternate commute mode to your job
at least three times a week.
3. Use an alternate commute mode on the day
you request a GRH.
4. Work in the Washington Metropolitan Area,
as defined by the Metropolitan Statistical Area for Washington,
D.C.
5. Register in Commuter Connections ridesharing
database.
You can register with our easy GRH Application
or call 1-800-745-RIDE (7433). After we receive your application,
a Commuter ID card with a personal registration number will be
returned to you along with participation guidelines. Please read
these guidelines carefully, since they will explain how the program
works. Keep the wallet card handy at your work site to use GRH
services.
If an emergency arises on a day that you use
an alternative commute, call 1-800-745-RIDE. The dispatch service
is open Monday through Friday (except holidays) from 6 a.m. to
10 p.m. Be prepared to give your registration number from your
Commuter ID card. The hours of our dispatching service have been
designed to best serve employees working unexpected overtime or
with sudden personal or family emergencies. A network of taxis
providers, rental cars and public transit, will take you to your
destination quickly and safely. The dispatch determines the best
method to get you to your destination. If an emergency occurs
before you have registered, you may use GRH one time, but must
register before you are eligible to use GRH again.
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