News

• Your Input is Needed for a Fairfax County Transportation Information Survey - FCDOT is seeking input regarding the creation of a "One-Stop-Shop" information resource center for all Fairfax County funded transportation services.

 
• Special Needs Registry - The Special Needs Registry allows residents with medical needs and organizations assisting those with social needs an opportunity to provide information to Fairfax County so that agencies can communicate emergency preparedness, response and recovery resources to our vulnerable, at risk and hard-to-reach residents.

 
• Taxicab Fuel Surcharge reinstated - On January 28, 2008 the Fairfax County Board of Supervisors voted to extend the $1.00 per ride taxicab fuel surcharge through October 31, 2008. Seniors On-The-Go! and TaxiAccess coupons will continue to include an extra $3.00 coupon per booklet to help offset the cost of the fuel surcharge.

What is TaxiAccess?

TaxiAccess is a new pilot program that provides subsidized taxicab service to Fairfax County residents who are registered with MetroAccess. The program is operated by the Department of Transportation under the direction and support of the Fairfax County Board of Supervisors.

How Much Does it Cost?

TaxiAccess users have the opportunity to purchase coupon books good toward taxicab rides at one-third of the face value. Each book costs $10 and contains ten $3 coupons for a total value of $30 per book.

Participants can purchase up to eight coupon books per year and the coupons can be used with any of the four taxicab providers licensed to do business in Fairfax County.

The $3 coupons can be used for the taxicab fare, companion fare and the driver’s tip. Coupons may be combined with cash if needed; however, drivers cannot give change for coupons.

Who is Eligible?

Fairfax County residents who have completed the registration process with MetroAccess and can be found on the active roster of Fairfax County users are eligible for TaxiAccess.

How Do I Apply?

Print and complete the TaxiAccess application (32KB PDF) then mail it to TaxiAccess, P.O. Box 1388 Fairfax, VA, 22038-1124.

You will need Adobe® Reader® software to view the PDF file.

You may also request applications for TaxiAccess by contacting the Fairfax County Department of Transportation between the hours of 8 a.m. and 4:30 p.m. Monday through Friday at (703) 324-1172, TTY (703) 324-1102, or through our "contact us" e-mail form.

How do I order TaxiAccess coupon books?

There are two ways to purchase TaxiAccess coupon books:

• In person at the Fairfax County Department of Transportation located at 12055 Government Center Parkway, Suite 1034 Fairfax, VA 22035-5511. The office is open for business 8a.m. – 4:30 p.m. Monday through Friday. Call (703) 324-1172 if you need directions to the office by private vehicle or public transit.
   
• Through the mail by sending a check or money order (made payable to the County of Fairfax) to TaxiAccess, P.O. Box 1388, Fairfax, VA 22038-1124. Please note that we cannot accept cash or credit/debit cards.

Participating Taxicab Vendors

The following companies are licensed to operate taxicabs in Fairfax County and will accept the TaxiAccess coupons for cab rides.

When calling to schedule a ride, please inform the calltaker if you use a wheelchair. If you cannot transfer from your wheelchair, be sure to request an accessible taxicab at least 24 hours before you need your ride.

Useful Links

• Fairfax Area Disability Services Board Transportation Guide
   
• Fastran — A "door-to-door" transportation service for people who, because of a disability or disabling health condition, are unable to use public transportation.
   
• Virginia Relay on the web or Virginia Relay Customer Care at 1-866-894-4116 (Voice)/1-866-246-9300 (TTY) 24 hours a day, seven days a week.