Seasonal Announcements


Fuel Assistance and Crisis Assistance
Affordable Care Act - Open Enrollment 2015
Hypothermia Shelters
Mobile Marketplace at Southgate Now Open Year-Round

Fuel Assistance and Crisis Assistance

The Fairfax County Department of Family Services is now accepting applications for the Fuel Assistance program and the Crisis Assistance Program.

The Crisis Assistance program helps households in emergency situations by providing primary heat security deposits and funding the repair or replacement of heating equipment.
The application period began Tuesday, October 14, 2014 and closes on Friday, November 14, 2014.
From the first workday in January, the 5th, through Friday, March 13, 2015, assistance is available for primary heating fuel and payments for primary heating utility bills.

The Fuel Assistance program helps eligible low-income households with the costs of heating their homes.
The application period for the Fuel Assistance program began on Tuesday, October14, 2014, and closes on Friday, November 14, 2015.


Apply Online - or - Download an application online, fill it out and mail it to:

Fairfax County Department of Family Services - Pennino Building
c/o Energy Assistance
12011 Government Center Parkway, Suite 232
Fairfax, VA 22035

You may also request an application by calling 703-787-3100 (TTY 711) or pick one up at any of our offices:

Fairfax County Department of Family Services

  • Pennino Building
    12011 Government Center Parkway, Suite 232
    Fairfax, VA 22035
  • Annandale, Heritage Center, West Wing
    7611 Little River Turnpike
    Annandale, VA 22003
  • Reston - Lake Anne Office Building
    11484 Washington Plaza West, 4th Floor
    Reston, VA 20190
  • Richmond Highway/Alexandria - South County Center
    8350 Richmond Highway (Route 1), 4th floor
    Alexandria, VA 22309

For more information, call the Department of Family Services’ Energy Assistance phone line at 703-787-3100; TTY 711.

Affordable Care Act - Open Enrollment 2015

Open Enrollment for the Affordable Care Act health insurance coverage runs from November 15, 2014 to February 15, 2015.

To get more information about open enrollment and to "plan to apply," please go to 

Information on plans and pricing for 2015 coverage will be available in early November. 

If you had Marketplace coverage in 2014, learn how to enroll in your current plan or change plans.

To learn more about the Affordable Care Act, click here.

Hypothermia Shelters


The Hypothermia Prevention Program is a partnership among Fairfax County government, adult shelters, and various faith, volunteer and civic organizations. Individuals in need of shelter during this time should contact the nearest adult shelter to make arrangements for shelter in one of the hypothermia shelter sites. The No Turn Away policy will be in effect beginning November 1st.

·         Bailey’s Crossroads Shelter (open Dec 1 - Mar 31) (703) 820-7621  -  3525 MONCURE AVENUE, FALLS CHURCH

·         Embry Rucker Community Shelter (open Nov 1 - Mar 31) (703) 437-1975  -  11975 BOWMAN TOWNE DRIVE, RESTON

·         Eleanor Kennedy Community Shelter (703) 799-0200  -  9155 RICHMOND HIGHWAY, ALEXANDRIA

  • FACETS' Shelter (open Nov 23 - Mar 15) (703) 352-5090  -  Various locations around the county at faith community hosting sites

  • Cornerstones will open a second shelter site on Dec 1 at the North County building    - 11484 WASHINGTON PLAZA WEST, RESTON

  • New Hope Housing and Rising Hope UMC (Dec 1 - Mar 31) (703-799-0200)  - 8220 RUSSELL ROAD, ALEXANDRIA

  • Friends of Falls Church Homeless Shelter (Nov 15 to Mar 31) (703-799-0200)  - 217 GORDON ROAD, FALLS CHURCH

        For families with children:

During business hours (8 a.m. to 4:30 p.m.), contact:

Coordinated Services Planning at 703-222-0880; TTY 703-803-7914.

A CSP representative will conduct an interview with the family to determine eligibility for shelter or other emergency services and make the necessary referrals.

After business hours:

After business hours, families with children in need of shelter should go directly to the nearest family shelter.

Mobile Marketplace at Southgate Now Open Year-Round

Just announced! Southgate Mobile Marketplace Open Year-Round

Seasonal Fresh Produce for Reston Residents

4th Saturday of the month -- 10 a.m. to noon

Southgate Community Center -- 12125 Pinecrest Road, Reston VA

Mobile Marketplace is a “farmers market” inspired distribution of fresh fruits and vegetables for families
in high-need communities.

The Fairfax County Department of Neighborhood and Community Services (NCS) and Live Healthy Fairfax
have partnered with the Capital Area Food Bank (CAFB) to provide low-income residents in the Reston
community with access to seasonal fresh produce at no charge through the CAFB’s Mobile Marketplace program. 

For more information, please contact Chris Scales, Neighborhood and Community Services,


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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