Neighborhood and Community Services

Fairfax County, Virginia


TTY 711

12011 Government Center Parkway
Fairfax, VA 22035

Lloyd Tucker,

Upcoming Events and Seasonal Announcements for HSRG




10:00AM, DEA National Drug Takeback Day



11:00AM, Rec-PAC Hiring Goes Virtual - Featuring On-the-Spot Job Offers!



11:00AM, Rec-PAC Hiring Goes Virtual - Featuring On-the-Spot Job Offers!



6:00PM, Rec-PAC Hiring Goes Virtual - Featuring On-the-Spot Job Offers!



11:00AM,   Rec-PAC is hiring to fill more than 200 positions for its six-week…

Seasonal Announcements

COVID-19 Utility Resources


Fairfax Water customer assistance is available by phone: 703-698-5800 (TTY711) or email: More information at:

Free Income Tax Preparation - Tax Year 2020

Tax Assistance From A Distance. Receive assistance while keeping you and your family safe. 

Due to safety precautions and health care guidelines during the pandemic, the IRS has determined that the Volunteer Income Tax Assistance (VITA) and Tax Counseling for Elderly (TCE) programs will not be operating at full capacity, with many sites temporarily closed for an undetermined period of time. There are several alternative ways for eligible residents to receive free income tax filing assistance - online or by phone. 

More Information Here.

Food for Students During the School Year


All FCPS Grab & Go locations and Meal Kit sites are permanently changing the hours of operation to 10 a.m. - 12:30 p.mMore info available here

Breakfast and lunch will be available to pick up at the same time. Meals will be served at some school sites and on bus routes throughout the county.  

The FCPS sites, locations, bus routes, and curbside service are available Monday-Friday only. 

New for this fall: meals for Saturdays and Sundays will be distributed at all sites and on bus routes every Friday.

The meals will be provided at no cost for students through June 30, 2021. FCPS students are welcome to come to any of the sites or bus route stops to pick up a meal during these time periods.

If there are bus delays while distributing grab and go meals, the information will be posted here: FCPS will send a message to the affected school communities if a bus route is delayed.


More information on sites and times can be found at

COVID-19 Vaccination Registration Information *Vaccine Registration Form Now Available in Spanish*

The Health Department is offering vaccination registration to Fairfax Health District residents ages 65+ and people ages 16-64 with underlying medical conditions, as well as to health care personnel and childcare workers (center-based or licensed/permitted home-based), and K-12 teachers or staff members who live or work in the Fairfax Health District. 

As of March 17, vaccine eligibility expands to three more 1b essential worker groups. 

Residents may now register for a COVID-19 vaccine (when eligible) using a new Spanish form that’s now available. The English form also can be switched between English and Spanish by selecting the language in the top right of the screen.  

Para comenzar: complete la solicitud de registratión para su primera dosis→

More information about vaccine phases and availability in the Fairfax Health District.

More information on vaccination Pre-Screen. 

Eviction Prevention Information

If you are facing eviction and need assistance, contact Coordinated Services Planning at 703-222-0880.

More Eviction Prevention Information

Fairfax County Hypothermia Shelters Now Open 24-7 Through April 1

The Hypothermia Prevention Program shelters will open at 5 p.m. on Tuesday, December 1, 2020, and will remain available 24-hours a day, 7-days a week through the morning of April 1, 2021. Individual sites will have capacity limitations due to social distancing, but staff will work to ensure that everyone has access to accommodations at one of the county’s shelter locations.

Click Here for Shelter Locations & Access Information


Temporary Shelter During COVID-19

Temporary Shelter During COVID-19: In response to the COVID-19 public health emergency and the need to isolate and quarantine individuals to prevent the spread of the virus, Fairfax County has activated Emergency Support Function 6: Mass Care Health and Human Services. As a result, the county will provide Quarantine, Protection, Isolation/Decompression (QPID) emergency housing for those who have met the eligibility criteria and are unable to safely practice infection control. The Fairfax County Isolation/Quarantine Hotels are temporary sheltering sites only and do not provide health care services.  This sheltering is not an alternate care site and hotel placements are available only to individuals who can do their own self-care and are independent in their care; or in the case of people experiencing homelessness, utilizing the care options available to them routinely.  Health care providers will not be on-site to provide to healthcare needs. If you have additional questions about whether you meet the criteria for these temporary shelters, please call the Fairfax County Health Department Call Center at 703-267-3511.

Quarantine, Protection, Isolation and Decompression PSA


Fairfax Connector Resumes Fare Collection beginning Monday, January 4, 2021

Fairfax Connector will resume fare collection and front door boarding on all routes starting Monday, January 4, 2021. More information is available here

Stay Connected with Fairfax Connector  

FCPS Parent Resource Center

Crisis Assistance

The Crisis Assistance program helps households in emergency situations by providing primary heat security deposits and funding the repair or replacement of heating equipment Starting January 1, it can also be used to pay for bills for utilities that are in danger of being disconnected. Applications are being accepted November 1 through March 15.

Click here for more information online or call the Department of Family Services’ Energy Assistance phone line at 703-787-3100, TTY 711 or fax 703-643-1355.

Virginia CommonHelp Application - Apply online for state social services


CommonHelp is the Commonwealth of Virginia's fast and easy way to apply online for many Virginia social services assistance programs such as Medicaid, SNAP, TANF, Energy Assistance and Child Care. Through a single online site, you can find out what assistance you might be eligible for and submit one application saving you time and effort.


The website is a quick and easy way for people who live in Fairfax County to find out if they might be able to get:


It will take just 15 minutes to fill in the information about the people in your home, the money you get from a job or other sources, your housing costs, medical bills, and child care expenses.
Information you provide will stay private and safe. When you are finished, you will receive an immediate response if you are able to get help through programs like SNAP (Supplemental Nutrition Assistance Program, i.e., food stamps), Medical Assistance/FAMIS, Child Care, TANF (Temporary Assistance for Needy Families, i.e., cash assistance) and Energy Assistance.

If you already know you are eligible for services, a Virginia Commonhelp account will allow you to quickly and easily:

  • Check and renew benefits

  • Link your account to a specific case

  • Report changes to your account

  • Update your account information

Virginia Caregiver Respite Program

The Virginia Lifespan Respite Voucher Program (VLRVP) provides reimbursement vouchers to Virginia caregivers who resides full-time, in the same household as the person receiving care, for the cost of temporary, short-term respite care provided to individuals, of any age, with a documented disability or special need. VLRVP is focusing on people with dementia and grandparents or relative caregivers providing care to a child not more than 18 years of age or an individual 19 to 59 years of age with a severe disability.

Priority will be given to assist those caregivers with the greatest social and economic need. Respite funding is limited to $400 per family thru July 31, 2021, or until funds are exhausted. Funds may NOT be used to reimburse household expenses or daycare (to go to work or other daycare). Due to limited funds, not all eligible applications will be approved and households that received a past benefit will be ineligible.

Go to website for more details and application.

Skip the Trip - Department of Family Services Outdoor Drop Box Locations

For your safety and convenience, you can drop off documents without coming into our buildings, 24-hours-a-day, every day! Outside each Fairfax County Human Services building there are drop boxes with teh Family Services logo on them. These boxes are secure and items are picked up multiple times throughout the day. 

  • Documents deposited in these boxes before 4:30 p.m. will be date stamped with the current day.
  • Documents received after 4:30 p.m. will be date stamped for the next business day.

Click on link below to help find drop boxes - 

Outdoor Drop Box Locations | Family Services (

Fairfax Virtual Assistant