TaxiAccess is a program that provides subsidized taxicab service to Fairfax County residents who are registered with MetroAccess. The program is operated by the Department of Neighborhood and Community Services (NCS) under the direction and support of the Fairfax County Board of Supervisors.

How Much Does it Cost?

TaxiAccess users have the opportunity to purchase coupon books good toward taxicab rides at one-third of the face value. Each book costs $10 and contains eleven $3 coupons for a total value of $33 per book.

Participants can purchase up to eight coupon books per year and the coupons can be used with any of the four taxicab providers licensed to do business in Fairfax County.

The $3 coupons can be used for the taxicab fare, companion fare and the driver’s tip. Coupons may be combined with cash if needed; however, drivers cannot give change for coupons.

Who is Eligible?

Fairfax County residents who have completed the registration process with MetroAccess and can be found on the active roster of Fairfax County users are eligible for TaxiAccess.

How Do I Apply?

Print and complete the TaxiAccess application (32KB PDF) then mail it to TaxiAccess, P.O. Box 1388 Fairfax, VA, 22038-1388. Alternate formats of the application are available upon request.

You will need Adobe® Reader® software to view the PDF file.

You may also request applications for TaxiAccess by contacting the Fairfax County Department of Neighborhood and Community Services between the hours of 8 a.m. and 4:30 p.m. Monday through Friday at (703) 877-5800, TTY 711, or through our "contact us" e-mail form.

How do I order TaxiAccess coupon books?

There are two ways to purchase TaxiAccess coupon books:

  • In person, by appointment only, at the Fairfax County Department of Neighborhood and Community Services located at 12011 Government Center Parkway, 10th Floor, Fairfax, VA 22035. The office is open for business 8 a.m. – 4:30 p.m. Monday through Friday. Call (703) 877-5800 if you need directions to the office by private vehicle or public transit.
  • Through the mail by sending a check or money order (made payable to the County of Fairfax) to TaxiAccess, P.O. Box 1388, Fairfax, VA 22038-1388. Please note that we cannot accept cash or credit/debit cards.

  • Note all coupons have an expiration date.

Participating Taxicab Vendors

The following companies are licensed to operate taxicabs in Fairfax County and will accept the TaxiAccess coupons for cab rides.

When calling to schedule a ride, please inform the calltaker if you use a wheelchair. If you cannot transfer from your wheelchair, be sure to request an accessible taxicab at least 24 hours before you need your ride.

Cab Company Phone TTY
Fairfax Red Top Cab (703) 333-3333 (703) 522-3331
Fairfax White Top Cab (703) 644-4500 (703) 683-4374
Falls Church Yellow Cab (703) 534-1111 7-1-1 (Virginia Relay)
Springfield Yellow Cab (703) 451-2255  7-1-1 (Virginia Relay)

Useful Links

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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