Northern Virginia Long-Term Care Ombudsman


Telephone:  703-324-5861, TTY 711
Fax:  703-653-1796
E-mail:   Northern Virginia Long-Term Care Ombudsman Program
Office Hours:  Monday-Friday, 8 a.m.-4:30 p.m.

Address:  12011 Government Center Parkway, Suite 708; Fairfax, VA 22035-1104


The Northern Virginia Long-Term Care Ombudsman Program was established in 1985 to advocate for persons receiving long-term care services to ensure the highest quality of life and care and serves the jurisdictions of Alexandria, Arlington, Fairfax, and Loudoun through their Area Agencies on Aging.  As of July 1, 2013, for facilities in the Prince William jurisdiction, please call 703-792-7662, TTY 711.  Anyone can contact our program for information, whether they are from other states or other countries.  


Watch the video and learn what the Northern Virginia Long-Term Care Ombudsman Program is about:



 An Ombudsman acts only at the direction and consent of the consumer or their authorized representative.  The Ombudsman does not have enforcement power.  This often makes way for creative solutions to problems that meet both the consumer's and the provider's interests.

 

Links to information about the Northern Virginia Long-Term Ombudsman Program


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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