Northern Virginia Long-Term Care Ombudsman

  Advocating for Excellence

  in Long-Term Care

703-324-5861; Fax: 703-653-1796

TTY 711 or 703-449-1189

Email: Northern Virginia Long-Term Care Ombudsman Program

Monday - Friday, 8 a.m. to 4:30 p.m. 


The Northern Virginia Long-Term Care Ombudsman Program was established in 1985 to advocate for persons receiving long-term care services to ensure the highest quality of life and care and serves the jurisdictions of Alexandria, Arlington, Fairfax, and Loudoun through their Area Agencies on Aging. As of July 1, 2013, for facilities in the Prince William jurisdiction, please call 703-792-7662, TTY 711. Anyone can contact our program for information, whether they are from other states or other countries.  


Watch the video and learn what the
Northern Virginia Long-Term Care Ombudsman Program is about:

An Ombudsman acts only at the direction and consent of the consumer or their authorized representative. The Ombudsman does not have enforcement power. This often makes way for creative solutions to problems that meet both the consumer's and the provider's interests.

Find Services!

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Ombudsman Program  

What is a Long-Term Care Ombudsman?

How Can We Help?

Northern Virginia Long-Term Care Ombudsman Brochure
    • Spanish
    • Korean
    • Vietnamese

Licensing and Legislation

Email Northern Virginia Long-Term Care Ombudsman or call 703-324-5861 (TTY 711 or 703-449-1186) to request reasonable accommodations or for more information.

audio icon An Overview of the Northern Virginia Long-Term Care Ombudsman Program



Find Resources!

Community Picture

Ombudsman Program 

Long-Term Care Ombudsman Fact Sheet

Long-Term Care Ombudsman Program Newsletter and E-Newsletter

Long-Term Care Ombudsman General Information

Long-Term Care Ombudsman Frequently Asked Questions

Resource Topics

Tips for Advocates

State Ombudsman Regional Programs

audio icon Resident Rights in Long-Term Care Facilities



Get Involved!

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Volunteer Ombudsman Program

Consider volunteering as a Long-Term Care Ombudsman! Ombudsmen advocate for the rights of residents of nursing and assisted living facilities.

They also help residents resolve conflicts and improve their quality of life.

Our volunteers routinely say they get so much more than they give from this high-impact volunteer opportunity!


Join us at the next 3-day training:
September 12, 14 and 21, 2016
(September 23, 2016
Save the Date)
 8:30 a.m. to 4:00 p.m.
For more information, please call 703-324-5861, TTY 711.

Find additional Volunteer Ombudsman Program information.

Listen now to our latest podcast on volunteering for Northern Virginia Long-Term Care Ombudsman Program.

Find Fairfax County Services for Older Adults.


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