Public Assistance and Employment Services

Fairfax County, Virginia

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.

Mulitple Locations - Main Office: 12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Lisa Tatum,
Director

Public Assistance and Employment Services (PAES)

Operating Status for Department of Family Services (DFS) Programs and Services – Skip the Trip and Get Assistance from a Distance Online or By Phone

Skip the Trip - Continue to Receive Assistance from a Distance Online or By Phone

DFS cares about the safety and well-being of individuals and families and we are still here for you. Although most of our services are not being provided in-person at this time, we continue to offer services online and by phone.

Skip the trip! Learn more about DFS' Assistance from a Distance – a variety of services available to you without having to leave the safety of your home.


Stay connected with us:


Get the most up-to-date information about Coronavirus (COVID-19) in Fairfax County.

collage four photos of adults and children - grocery shopping, using computers, working together, doctor's appointment

Apply for SNAP, Medicaid, TANF and More

Apply online any time, any day at CommonHelp.

Apply by phone for Medicaid, SNAP, TANF, and more. Call the Enterprise Call Center at 1-855-635-4370.

Get an application mailed to you. Call 703-324-7500.

Download an application for Medicaid (English, Spanish)

Download an application for SNAP, TANF, General Relief and more (English, Spanish).

Provide Your Documents

  • Drop off your documents any time, any day at a secure drop box location.
  • Email your documents any time, any day, to DFSMyCase@fairfaxcounty.gov.
  • Fax your documents to 703-653-6679 any time, any day. 
  • Mail your documents to:
    12011 Government Center Parkway
    Suite 232, Pennino Building
    Fairfax, VA 22035

Find Out If You're Eligible and Get Help with the Application Process

Learn from videos: How to Apply for AssistanceUsing CommonHelp After Applying

Join a virtual information session and ask questions about applying.

Send an email.

Call our Customer Call Center at 703-324-7500, Monday–Friday, 8 a.m.–4:30 p.m.

Learn About the Benefits, Services and Resources

SNAP (Supplemental Nutrition Assistance Program – food assistance)

  • P-EBT is for children enrolled in the free or reduced price meal program.
  • Use the P-EBT (SNAP) card at farmers markets.

Medicaid (health insurance)

TANF (Temporary Assistance for Needy Families – financial assistance)

Child Care Assistance

Energy Assistance (heating and cooling)

  • Fan Care for Ages 60+ (electric fan distribution program)

Employment Services

  • Job seekers and employers in Northern Virginia have access to a comprehensive system of employment and training services and resources. Learn about employment and training or call 703-533-5400.

Call our Customer Call Center at 703-324-7500, Monday–Friday, 8 a.m.–4:30 p.m.


If you are eligible to receive Medicaid, SNAP (food stamps), or federally-subsidized housing and you choose to participate, it will not affect immigration applications for Lawful Permanent Resident (green card) status. Eligibility criteria has not changed. Learn more information about immigration in Fairfax County


Fairfax Virtual Assistant