Department of Family Services – Financial and Medical Assistance

Fairfax County, Virginia

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.

Mulitple Locations - Main Office: 12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Lisa Tatum,
Director

Financial and Medical Assistance

Operating Status for Department of Family Services (DFS) Programs and Services – Skip the Trip and Get Assistance from a Distance Online or By Phone

Skip the Trip - Continue to Receive Assistance from a Distance Online or By Phone

DFS cares about the safety and well-being of individuals and families and we are still here for you. Although most of our services are not being provided in-person at this time, we continue to offer services online and by phone.

Skip the trip! Learn more about DFS' Assistance from a Distance – a variety of services available to you without having to leave the safety of your home.


Stay connected with us:


Get the most up-to-date information about Coronavirus (COVID-19) in Fairfax County.


person with confused expression looking at laptopConfused about SNAP, Medicaid and TANF?

We will answer your questions about food, financial and medical assistance and how to apply! 

Virtual Zoom Information Session
Monday, April 26
12-1 p.m.
Register online to join the session.
Call 703-324-7500 or send an email for more information.

Apply Online for SNAP, Medicaid and more!

Visit CommonHelp to apply for or read more about:

  • Child Care Services
  • Energy Assistance (Fuel, Crisis, or Cooling)
  • Food Assistance (SNAP)
  • Health Care Coverage (Families and Children)
  • Health Care Coverage (Other)
  • Temporary Cash Assistance for Families with Minor Children (TANF)
  • Auxiliary Grant

You can also check your benefits, renew your benefits, see if you are eligible for benefits, and report changes.

Ways to Turn in Your Documents

Email: DFSMyCase@FairfaxCounty.gov

Fax: 703-653-6679

Mail: 12011 Government Center Parkway, Suite 232, Fairfax, VA 22035

Outdoor Drop Boxes: Outside each Fairfax County Human Services building there are drop boxes with the Family Services logo on them. These boxes are secure, and items are picked up multiple times throughout the day. Documents deposited in these boxes before 4:30 p.m. will be date stamped with the current day. Documents received after 4:30 p.m. will be date stamped for the next business day. (Learn more about how to find these drop boxes.)

Other Ways to Receive Help

Send an Email: DFSMyCase@FairfaxCounty.gov

Get an EBT replacement card: 866-281-2448.

Call 703-324-7500.

Career/Employment Services

Alexandria: 703-704-6286, DFSVCWAlexandria@fairfaxcounty.gov

Annandale: 703-533-5400, DFSVCWAnnandale@fairfaxcounty.gov

Reston: 703-787-4974, DFSVCWReston@fairfaxcounty.gov

Fairfax: 703-324-7280, DFSVJC@fairfaxcounty.gov

All Virginia Career Works-Fairfax Centers and the VIEW Job Center are closed until further notices. Services will continue to be offered through web-based and telephonic options, to include the following:

  • Tools, resources, and assistance for job search, interview preparation and career advancement.
  • Access to a bank of online employment resources and education and training options.
  • Workforce information and local labor market information.
  • Career coaching.
  • Live job seeker webinar.

Learn more about all of Employment and Training's assistance from a distance services.


If you are eligible to receive Medicaid, SNAP (food stamps), or federally-subsidized housing and you choose to participate, it will not affect immigration applications for Lawful Permanent Resident (green card) status. Eligibility criteria has not changed. Learn more information about immigration in Fairfax County


photo collage of families

Help for you, your family, your neighbors, your community.

Fairfax County is welcoming to all who wish to live in, work in and enjoy our community, including our immigrant residents and neighbors. Read more information about changes to the Public Charge Rule. This information is for educational purposes only and is not intended to be or replace legal advice. If you think that you or your family may be impacted by the public charge rule, we encourage you to talk to an attorney.


In 2018, we presented this overview of benefits and services to our community partners.

Assistance from a Distance

Assistance from a Distance
Providing financial and medical assistance while keeping you and your family safe.

Download a copy of the Assistance from a Distance flyer:

 Arabic*, English*, Farsi*, Korean*, Spanish*, Vietnamese*

* Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To request reasonable accommodations or to receive this information in an alternate format, call 703-324-7500; 711.


Fairfax County Department of Family Services is on Facebook

Fairfax County Department of Family Services graphic logo for Facebook profileFollow us on Facebook at @FairfaxCountyFamilyServices for news, events, tips, stories and training opportunities. We support families and county residents of all ages and stages of life. Join our online community and engage with us through social media. #FairfaxCountyFamilyServices

Fairfax Virtual Assistant