Department of Family Services - Financial and Medical Assistance

Fairfax County, Virginia

CONTACT INFORMATION: Monday - Friday 8 a.m. - 4:30 p.m.

Mulitple Locations - Main Office: 12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Lisa Tatum,

Financial and Medical Assistance

The Department of Family Services cares about the safety and well-being of individuals and families, and is taking necessary actions to mitigate the risk of the COVID-19 (Coronavirus) within the community. Therefore, our Financial and Medical Assistance lobbies at each of our locations (Fairfax, South County, Annandale, and Lake Anne) will be closed to walk-in visitors starting Friday, Mar. 20, 2020

We will continue to provide public assistance services remotely and you are encouraged to request Assistance from a Distance to complete any needed interactions. There are multiple ways to request help or contact us without having to go into the office. The following methods are available to you in order to reduce the risk of spreading COVID-19 (Coronavirus) and to support social distancing.

Assistance from a Distance

Assistance from a Distance - Providing financial and medical assistance while keeping you and your family safe.

Apply Online for SNAP, Medicaid and more!

Visit CommonHelp to apply for or read more about:

  • Child Care Services
  • Energy Assistance (Fuel, Crisis, or Cooling)
  • Food Assistance (SNAP)
  • Health Care Coverage (Families and Children)
  • Health Care Coverage (Other)
  • Temporary Cash Assistance for Families with Minor Children (TANF)
  • Auxiliary Grant

You can also check your benefits, renew your benefits, see if you are eligible for benefits, and report changes.

Ways to Turn in Your Documents


Fax: 703-653-6679

Mail: 12011 Government Center Parkway, Suite 232, Fairfax, VA 22035

Other Ways to Receive Help

Send an Email:

Get an EBT replacement card: 866-281-2448.

Call 703-324-7500.

Career/Employment Services

Alexandria: 703-704-6286,

Annandale: 703-533-5400,

Reston: 703-787-4974,

Fairfax: 703-324-7280,

All Virginia Career Works-Fairfax Centers and the VIEW Job Center are closed until further notices. Services will continue to be offered through web-based and telephonic options, to include the following:

  • Tools, resources, and assistance for job search, interview preparation and career advancement
  • Access to a bank of online employment resources and education and training options
  • Workforce information and local labor market information
  • Career Coaching
  • Live job seeker webinar

Download a copy of the Assistance from a Distance flyer:

 Arabic*, English*, Farsi*, Korean*, Spanish*, Vietnamese*

* Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To request reasonable accommodations or to receive this information in an alternate format, call 703-324-5870; 711.

Fairfax County is welcoming to all who wish to live in, work in and enjoy our community, including our immigrant residents and neighbors. Read more information about changes to the Public Charge Rule. This information is for educational purposes only and is not intended to be or replace legal advice. If you think that you or your family may be impacted by the public charge rule, we encourage you to talk to an attorney.

In 2018, we presented this overview of benefits and services to our community partners.


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