Department of Family Services

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.
703-324-7500 TTY 711
12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035
Michael A. Becketts

Connect with Family Services

Community Conversations



Stay connected with the Department of Family Services (DFS) through an array of newsletters that focus on a variety of topics including, career resources, parenting tips, information for older adults and caregivers and so much more! Connect with programs and services that interest you.


Television & Podcasts

Mature LivingWatch Mature Living to learn about services, resources, and information for older adults, adults with disabilities, and family caregivers.



UnscriptedUnscripted: Conversations about Sexual and Domestic Violence is a podcast featuring employees and subject matter experts from Domestic and Sexual Violence Services and partner organizations discussing all aspects of interpersonal violence, plus solutions and resources for support for residents of Fairfax County.

Connect with DFS on Social Media

Fairfax County Department of Family Services graphic logo for Facebook profileJoin our online community and engage with us on Facebook! #FairfaxCountyFamilyServices

Contact DFS

Department of Family Services Main Number and Public Assistance Customer Care 703-324-7500; TTY 711

Department of Family Services Hotlines (Available 24 Hours)

  • Child Protective Services Hotline 703-324-7400
  • Domestic & Sexual Violence Hotline 703-360-7273; TTY 711
  • Adult Protective Services Hotline 703-324-7450; TTY 711

Other Department of Family Services Phone Numbers

  • Aging, Disability & Caregiver Resources 703-324-7948; TTY 711
  • Office for Children 703-324-8100; TTY 711
  • Medicaid Fraud 866-486-1971
  • Welfare Fraud 703-324-7564

Outside of Department of Family Services Phone Numbers

  • Artemis House (Shelter for Victims of Domestic Violence) 703-435-4940; TTY 711
  • Short-Term, Emergency Help for Basic Needs (Fairfax County Human Services, Coordinated Services Planning) 703-222-0880; TTY 711

For media inquiries, contact Department of Family Services' Public Information Officer Amy Carlini by email, office phone 703-324-7758 or mobile phone 571-355-6672.

Fairfax Virtual Assistant