Transportation

CONTACT INFORMATION: Our office is open 8:00 AM-4:30 PM M-F
703-877-5600 TTY 711
4050 Legato Road, Suite 400
Fairfax, VA 22033
Gregg Steverson
Acting Director

Metrorail Platform Improvement Project Travel Alternatives

Important News and Alerts - UPDATED April 23, 2020

Affected Stations

The Washington Metropolitan Transit Authority (WMATA) announced a new plan for construction activities for the summer of 2020 with a full closure of all Metrorail Orange and Silver Line stations in Fairfax County (all stations west of Ballston Metrorail Station – Vienna, Dunn Loring, East Falls Church, West Falls Church, Wiehle-Reston East, Spring Hill, Greensboro, Tysons Corner, and McLean). The expanded station closures will advance the two largest capital projects in Virginia - the demolition and reconstruction of the station platforms at four Metrorail Orange Line stations and work to connect the five new Metrorail Silver Line stations to the existing transit network. The closures begin Memorial Day weekend 2020 and are expected to continue through the fall.

Impacted by the Orange or Silver Line station shutdowns this summer?
See if you qualify for a $50 incentive to take alternate transit connections.

  1. Know and consider options available to you when traveling in Fairfax County:
  2. Contact Fairfax Connector customer service for assistance with bus connections:
    • Visit any of the six (6) convenient Connector Transit Store locations.
    • Call 703-339-7200, TTY 711, 5AM-10PM M-F, 7AM-9PM Sat-Sun, or email fairfaxconnector@fairfaxcounty.gov.
    • Contact Fairfax County Commuter Services (FCCS) for assistance with telework and Guaranteed Ride home (GRH) program:
    • Ask your employer what options may be available to you including telework and alternate work schedules.
  3.  Visit Mobile Connector Store May 26 - Sept. 4:
    • Will be able to purchase regular and senior SmarTrip cards, EZ passes, add value to existing SmarTrip cards, and receive customer service.
    • Located at Vienna Metrorail Station: Mondays, Wednesdays and Fridays from 6:00 a.m. - 7:00 a.m.
    • Located at Dunn Loring Metrorail Station: Tuesdays and Thursdays from 6:00 a.m. - 7:00 a.m.
  4. Check out all regional resources:

Fairfax County leaders urge employers to consider teleworking or alternate work schedules. 

  • Allow or expand telework arrangements and/or flexible work schedules. Technical assistance, incentives and tax credits are available for employers. Free telework support via TeleworkVA! by calling 866-469-1010, TTY 711.
    • Telework Subsidy for Employers: The Transform 66 project has boosted the financial incentive with a new subsidy of up to $10,000 for Northern Virginia employers within the greater I-66 corridor. More at http://www.teleworkva.org/NorthernVirginia/

For direct and customized assistance, employers should contact Fairfax County Commuter Services (FCCS) Employer Outreach Team at 703-877-5641, TTY 711, or email commuterservices@fairfaxcounty.gov.


**If traveling from the south or the west, make sure to check your regional connections from Prince William County (Omni Ride) including express bus routes to Downtown, D.C. from Manassas and Gainesville **

 Visit Mobile Connector Store May 26 - Sept. 4:

  • Will be able to purchase regular and senior SmarTrip cards, EZ passes, add value to existing SmarTrip cards, and receive customer service.
  • Located at Vienna Metrorail Station: Mondays, Wednesdays and Fridays from 6:00 a.m. - 10:00 a.m.
  • Located at Dunn Loring Metrorail Station: Tuesdays and Thursdays from 6:00 a.m. - 10:00 a.m.

Due to COVID-19 restrictions, Park and Ride facilities may be closed and Fairfax Connector routes may not be operating due to service reductions.
Fairfax Virtual Assistant