Fairfax Connector

CONTACT INFORMATION: Call center open 5AM-10PM M-F, 7AM-9PM Sat-Sun
703-339-7200 TTY 703-339-1608
4050 Legato Road, Ste 400, Fairfax, VA 22033
Dwayne Pelfrey

Department Resources

Fairfax Connector Announces Service Reductions due to Impacts of COVID-19

For Immediate Release
April 7, 2020

Effective Saturday, April 11, 2020, Fairfax County Department of Transportation (FCDOT) will make temporary adjustments to Fairfax Connector bus service due to reduced ridership from the impacts of COVID-19 and to protect the health and safety of Fairfax Connector passengers and operators.  Fairfax County is committed to continue to provide transit service to residents who have no alternate way to travel during this situation. FCDOT officials would like to thank all Fairfax Connector customers for their patience and flexibility during this difficult time.


Fairfax Connector Service Changes Beginning Saturday, April 11, 2020

Fairfax Connector will continue to provide regular service on 38 routes; provide reduced service on 14 routes; and discontinue service on 39 routes. These adjustments will be in effect until further notice:

Fairfax Connector customers will continue to be required to enter and exit the bus using the rear doors. This does not apply to customer­­s who need to use a wheelchair ramp. Fare collection on buses also continues to be suspended due to the location of fareboxes and SmarTrip equipment at the front entrance of buses. 

Fairfax Connector Operations Take Steps to Maintain a Safe and Healthy Environment

Fairfax Connector operations contractor continues the following steps to maintain a safe and healthy environment for Fairfax Connector passengers and personnel: 

  • Reviewed and updated cleaning protocols based on guidance from public health officials.
  • Increased vehicle cleaning cycles with a special focus on bus interiors and critical touchpoints such as door handles, handrails and other surfaces. These cleanings will incorporate disinfection procedures indicated to be effective against COVID-19.
  • Initiated regular communication with Fairfax Connector workforce to keep employees informed about the disease and guidance to prevent the spread of illness. 

Fairfax Connector passengers are reminded that the most effective way to prevent the spread of illnesses is to follow the below recommendations from public health officials: 

  • If you are not feeling well or have symptoms of illness, please stay home and avoid taking public transportation. Fairfax County health officials offer steps to take at www.fairfaxcounty.gov/health/novel-coronavirus.  
  • Practice social distancing while on the bus by staying 6 feet away from others, if possible.
  • Wash hands often with soap and water. If not available, use hand sanitizer.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
  • Avoid contact with people who are sick. 
For More Information About Fairfax Connector
Ways to Stay Informed About COVID-19



Fairfax Virtual Assistant