About the Fairfax-Falls Church Community Services Board
The Fairfax-Falls Church Community Services Board is the public agency that plans, organizes and provides services for people in our community who have mental illness, substance use disorders, and/or intellectual disability. The CSB also provides early intervention services for infants and toddlers who have developmental delays.
We are one of 40 Community Services Board in the Commonwealth of Virginia. State law requires every jurisdiction to have a CSB. We operate as part of Fairfax County government's human services system.
Our staff and contracted services providers include psychiatrists, psychologists, nurses, counselors, therapists, case managers, peer specialists, and "behind the scenes" administrative and support staff. We partner with community organizations, faith communities, businesses, schools and other local government agencies in many ways to provide the services people need, and to be good neighbors in the community.
Learn more about:
- Our vision, mission and values
- Our organizational structure
- Our strategic plan
- Our guidelines for assigning priority access to CSB services
- Our privacy practices
- Our budget
- The rights of people receiving services, and what to do if you have a concern or complaint
- The Community Services Board, our 16-member governing body
- Our future
Who is eligible for CSB services?
The CSB provides services for people of all ages who have mental illness, substance use disorders, and/or intellectual disability, and for infants and toddlers with developmental delays.
All residents of Fairfax County and the cities of Fairfax and Falls Church can access CSB acute care and emergency services; entry and referral services; and wellness, health promotion and prevention services. All children up to age three who have developmental delays and meet certain criteria are eligible for Infant and Toddler Connection services.
Most other, non-emergency CSB services are primarily for people whose conditions seriously impact their daily functioning. For example, women and girls who are pregnant, intravenous drug users, and people asking for treatment for abuse of opioid drugs (including prescription drugs) have priority for substance use disorder services. Learn more about the CSB’s priority service population criteria for access to non-emergency acute CSB services.
However, anyone with a concern related to mental health, substance use, or intellectual or developmental disability may contact the CSB for help in finding appropriate treatment and resources either from the CSB or from other service providers in our community.
Many individuals who come to the CSB for behavioral health services have "co-occurring" mental health and substance use disorders. [A quick self-test can help you identify whether you may be experiencing this.]
What services does the CSB provide?
Since many people who seek CSB services have "co-occurring" disorders, such as mental illness and substance use disorder, our services are categorized not by specific disability but by how they are provided. For example, acute/therapeutic services include detoxification, crisis/emergency response, and residential therapeutic treatment services for individuals with serious mental illness and/or substance use disorders. CSB also provides services such as employment and day support, case management, supported housing and other services to help individuals live successfully in the community. Visit our Services page to learn more about available services and how to access them.
Some services are provided by CSB staff. Others are provided through contracts with local partner organizations.
Where are services provided?
Services are provided in a variety of settings throughout the county – in an office, in a group home or residential setting, or out in the community. Visit our Locations page for more information.
Is there a fee for services?
Yes, fees are charged to help offset the cost of providing CSB services. Visit our Fees page for more information, or call our Billing Office at 703-324-7026 (TTY 711) if you have questions about a bill you've received.