About the Fairfax-Falls Church Community Services Board
The Fairfax-Falls Church CSB is the public agency that plans, organizes and provides services for people in our community who have mental illness, substance use disorders, and/or intellectual disability. The CSB also provides early intervention services for infants and toddlers who have developmental delays.
We are one of 40 Community Services Board in the Commonwealth of Virginia. State law requires every jurisdiction to have a CSB. We operate as part of Fairfax County government's human services system.
Our staff and contracted services providers include psychiatrists, psychologists, nurses, counselors, therapists, case managers, peer specialists, and “behind the scenes” administrative and support staff. We partner with community organizations, faith communities, businesses, schools and other local government agencies in many ways to provide the services people need, and to be good neighbors in the community.
Learn more about:
- Our vision and mission
- Our organizational structure
- Our privacy practices
- Our budget
- The rights of people receiving services, and what to do if you have a concern or complaint
- The Community Services Board, our 16-member governing body
- Our future
- CSB role in implementing Department of Justice settlement with Commonwealth of Virginia
Who is eligible for CSB services?
Our CSB serves residents of Fairfax County and the cities of Fairfax and Falls Church.
The CSB provides services for people of all ages who have mental illness, substance use disorders, and/or intellectual disability, and for infants and toddlers with developmental delays. Women and girls who are pregnant and intravenous drug users have priority for substance use disorder services. Most CSB services are primarily for people whose conditions seriously impact their daily functioning. However, anyone with a related concern may contact the CSB for help in finding appropriate treatment and resources.
All children up to age three who have developmental delays and meet certain criteria are eligible for Infant and Toddler Connection services.
What services does the CSB provide?
There are three service areas within the CSB. Visit our Services page to learn more about available services and how to access them.
- Front door services include entry and screening, crisis stabilization, detoxification as well as services for people who are incarcerated or court-involved.
- Treatment services include outpatient and day treatment as well as intensive treatment in residential settings and in the community.
- Community living services include daytime supported employment, group homes, support coordination, education and outreach.
Some services are provided by CSB staff. Others are provided through contracts with local partner organizations.
Where are services provided?
Services are provided in a variety of settings throughout the county – in an office, in a group home or residential setting, or out in the community. Visit our Locations page for more information.
Is there a fee for services?
Yes, fees are charged to help offset the cost of providing CSB services. Visit our Fees page for more information.
Who do I call?
In emergency situations (24/7)
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CSB Emergency Services
703-573-5679, TTY: 703-207-7737 -
Fairfax Detoxification Center
703-502-7000, TTY: 703-322-9080 - Call 911 for a life-threatening emergency
During business hours
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CSB Entry & Referral Services
703-383-8500, TTY: 711 -
Infant & Toddler Connection
703-246-7121, TTY: 703-324-4495
For basic needs
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Food, housing, medical care, etc.
703-222-0880, TTY: 711


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