About the Fairfax-Falls Church Community Services Board


The Fairfax-Falls Church CSB is the public agency that plans, organizes and provides services for people in our community who have mental illness, substance use disorders, and/or intellectual disability. The CSB also provides early intervention services for infants and toddlers who have developmental delays.

We are one of 40 Community Services Board in the Commonwealth of Virginia. State law requires every jurisdiction to have a CSB. We operate as part of Fairfax County government's human services system.

Our staff and contracted services providers include psychiatrists, psychologists, nurses, counselors, therapists, case managers, peer specialists, and “behind the scenes” administrative and support staff. We partner with community organizations, faith communities, businesses, schools and other local government agencies in many ways to provide the services people need, and to be good neighbors in the community.

Learn more about:

Who is eligible for CSB services?

The CSB provides services for people of all ages who have mental illness, substance use disorders, and/or intellectual disability, and for infants and toddlers with developmental delays.

All residents of Fairfax County and the cities of Fairfax and Falls Church can access CSB acute care and emergency services; entry and referral services; and wellness, health promotion and prevention services. All children up to age three who have developmental delays and meet certain criteria are eligible for Infant and Toddler Connection services.

Most other, non-emergency CSB services are primarily for people whose conditions seriously impact their daily functioning. For example, women and girls who are pregnant, intravenous drug users, and people asking for treatment for abuse of opioid drugs (including prescription drugs) have priority for substance use disorder services. Learn more about the CSB’s priority service population criteria for access to non-emergency acute CSB services. 

However, anyone with a concern related to mental health, substance use, or intellectual or developmental disability may contact the CSB for help in finding appropriate treatment and resources either from the CSB or from other service providers in our community.

Many individuals who come to the CSB for behavioral health services have "co-occurring" mental health and substance use disorders. [A quick self-test can help you identify whether you may be experiencing this.]

What services does the CSB provide?

There are three service areas within the CSB. Visit our Services page to learn more about available services and how to access them.

  • Front door services include entry and screening, crisis stabilization, detoxification as well as services for people who are incarcerated or court-involved.
  • Treatment services include outpatient and day treatment as well as intensive treatment in residential settings and in the community.
  • Community living services include daytime supported employment, group homes, support coordination, education and outreach.

Some services are provided by CSB staff. Others are provided through contracts with local partner organizations.

Where are services provided?

Services are provided in a variety of settings throughout the county – in an office, in a group home or residential setting, or out in the community. Visit our Locations page for more information.

Is there a fee for services?

Yes, fees are charged to help offset the cost of providing CSB services. Visit our Fees page for more information, or call our Billing Office at 703-324-7026 (TTY 711) if you have questions about a bill you've received.

Who do I call?

In emergency situations (24/7)

  • CSB Emergency Services
    703-573-5679, TTY 703-207-7737
  • Fairfax Detoxification Center
    703-502-7000, TTY 703-322-9080
  • Call 911 for a life-threatening emergency

During business hours

  • CSB Entry & Referral Services
    703-383-8500, TTY 711
  • Infant & Toddler Connection
    703-246-7121, TTY 703-324-4495
  • CSB Billing Office – 703-324-7026, TTY 711

For basic needs

  • Food, housing, medical care, etc.
    703-222-0880, TTY 711

Fairfax-Falls Church Community Services Board

24-Hour CSB Emergency Services
Phone: 703-573-5679 | TTY: 703-207-7737

CSB Entry & Referral
Phone: 703-383-8500 | TTY: 711
Contact the CSB by Email

email icon

Tisha Deeghan, Executive Director

CSB Administrative Office
12011 Government Center Parkway, Suite 836, Fairfax, VA 22035-1100
Phone: 703-324-7000 | Fax: 703-653-6626 | TTY: 711

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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