Contact the CSB
We want to hear from you!
The best way to contact us may be to call rather than email. Here’s why…
Internet emails to and from CSB staff are not encrypted nor on a secure network. This means that the CSB cannot ensure that emails we receive will remain private and confidential. If you need to communicate protected health information (things like your name, address, diagnosis), we recommend that you call us, rather than email us, to better ensure your privacy and confidentiality.
The CSB will not use email to respond to questions that involve personally identifiable health information. We will use email to answer general questions and to provide links to more information.
If you want to talk with us about your own personal health or the health of someone else you care about, here are the numbers to call for a prompt, confidential response:
In an emergency, call:
- CSB Emergency Services, 703-573-5679, TTY 703-207-7737, or
- Fairfax Detoxification Center, 703-502-7000,TTY 703-322-9080.
These emergency phones are answered 24/7. Call 911 for a life-threatening emergency.
Regarding CSB services you are currently receiving:
- Call your therapist/case manager or 703-324-7000, TTY 711.
To talk about getting help for yourself or someone you know:
- Call CSB Entry and Referral, 703-383-8500, TTY 711.
To find a phone number for a particular CSB location:
- Visit our Locations page.
If, after reading this notice, you decide that you want to email the CSB, you may do so at this address: wwwcsb@fairfaxcounty.gov.
If your email includes personal health information, the CSB assumes that you grant us permission to share the information with other county staff, as needed, to respond to your request.
Who do I call?
In emergency situations (24/7)
CSB Emergency Services
703-573-5679, TTY: 703-207-7737
Fairfax Detoxification Center
703-502-7000, TTY: 703-322-9080
Call 911 for a life-threatening emergency
To access CSB services
(M-F, 8 a.m. – 6 p.m.)
CSB Entry & Referral Services
703-383-8500, TTY: 711
Infant & Toddler Connection
703-246-7121, TTY: 703-324-4495
For basic needs (food, housing, medical care, etc.)
703-222-0880, TTY: 711


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