E-mail Privacy and Confidentiality Statement


Notice Regarding E-mail Privacy and Confidentiality

Before sending the CSB an e-mail, please read the following E-mail Privacy and Confidentiality Statement

Internet e-mails received and/or sent by the CSB are neither encrypted nor on a secure network. Therefore, the CSB cannot ensure that any e-mail addressed to it or its staff will remain private and confidential. If you send e-mail to the CSB that includes individually identifiable health information, the CSB assumes that you grant permission to release and share this information with other County staff as needed to respond to your request.

Because internet e-mail is not secure, we recommend you refrain from including personally identifiable health information in any e-mails you address to the CSB or to CSB staff. To better ensure your privacy and confidentiality, as well as our compliance with federal confidentiality, privacy, and security regulations, the CSB will not use e-mail to respond to any questions that require the use of identifiable health information. The CSB will only use e-mail to answer general questions about available services and to provide links to more information.

If you want to discuss aspects of your own or anyone else's personal health or participation in CSB services, please use one of the alternatives listed below, which will provide you a more immediate confidential response:

  • If you are experiencing an emergency, please call the CSB's Emergency Service at 703-573-5679, which is available 24 hours per day, 7 days a week.
  • If you are receiving services from the CSB and have questions about your services, please call your therapist/case manager or 703-324-7000.
  • If you are concerned about yourself or someone who may require CSB services and wish to discuss personal health-related details about the situation, please call the CSB Entry and Referral numbers, listed on our website.

If, after reading this notice, you determine that you want to send e-mail to the CSB, you may do so at this address:

 

 


Fairfax-Falls Church Community Services Board

George Braunstein, Executive Director
Mary W. Kudless, MSN, PMHCNS-BC, Deputy Director
12011 Government Center Parkway, Suite 836, Fairfax, VA 22035-1100
Phone: 703-324-7000 | Fax: 703-324-7092 | TTY: 703-802-3015

24-Hour CSB Emergency Services
Phone: 703-573-5679 | TTY: 703-207-7737
Contact the CSB by E-Mail

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