VIVA Program FY 2014 Year-End Summary


There were 205 individual members of VIVA in Fiscal Year 2014.

  • 70 were interns
  • 77 were volunteers
  • 58 were advocates

Over 22,364 hours were served by volunteers and interns at CSB sites.

The Virginia Average Hourly Value of Volunteer Time for this fiscal year, as determined by the Virginia Employment Commission Economic Information Services Division, was $21.37. Based on this number, the average hourly value of services provided by the volunteers and interns to the Fairfax-Falls Church Community Services Board in the past fiscal year was: $477,918.

Value-Added Intern Service

Collage of VIVA interns

The VIVA Interns represented 25 academic programs, including associate, bachelor's, master's and doctoral degrees, and professional certification and licensure residencies. Interns spent over 18,176 hours providing the following services, as determined by each intern's academic or credentialing program:

  • Established and maintain therapeutic relationships
  • Conducted individual, group and family counseling or psychotherapy
  • Participated in and conducted diagnosis, treatment planning and goal setting
  • Completed screenings, intakes and biopsychosocial assessments
  • Provided group facilitation and cofacilitation
  • Performed case management
  • Provided orientation and education, including psychoeducation
  • Collaborated with referral sources
  • Completed documentation
  • Performed administrative tasks appropriate to training requirements
  • Participated in staff meetings and staffings, including presenting cases
  • Carried a caseload
  • Provided speech, occupational, or physical therapy
  • Participated in medication assessments and clinics
  • Conducted primary health care assessments and treatment
  • Conducted programmatic needs assessments and developed resources to address those needs

Value-Added Volunteer Service

Collage of VIVA volunteers

The VIVA volunteers actively supported the programs and individuals served by the CSB by generously donating over 2,988 hours serving in the following ways:

  • Distributed personal care items, sorted and organized clothing, and engaged with homeless individuals (380 hours)
  • Shredded dozens of bags of documents
  • Maintained finances as a payee for two individuals per month (18 hours)
  • Provided office support (over 1,000 hours)
  • Maintained 4 bulletin boards
  • Took notes in staff meetings 
  • Maintained physical therapy equipment loan closet and database (44 hours)
  • Helped prepare materials for group sessions
  • Transported individuals (over 298 hours)
  • Worked over 60 hours in residential program greenhouse, training residents in horticulture
  • Cofacilitated peer support groups (89 hours)
  • Taught yoga to teenage boys (12 hours)
  • Worked with acupuncture staff (17 hours)
  • Entered data (100 hours)
  • Helped teach parenting classes (88 hours)
  • Helped care for children of individuals attending services (151 hours)
  • Provided Peer-to-Peer support (380 hours)
  • Conducted Interpretation (5 hours)
  • Helped with employment support (78 hours)
  • Cooked for teen residents (35 hours)
  • Cofacilitated parents’ groups as parent mentor (16.5 hours)
  • 3 pet visit volunteers and their dogs have been approved to begin visits to a facility in FY 2015

VIVA Advocates completed 1,200 hours and performed the following functions, as well as other functions not listed:

  • Assisted with Spanish-English translation at community health fair (4.5 hours)
  • Conducted health needs assessments for nursing staff (84 hours)
  • 35 physicians completed 894 hours of residency observation and consultation
  • One advocate assisted with the management of applications for Certified Peer Specialists

For more information, contact Kay Rankin.

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"My internship was challenging, and helped me discern my path. More importantly, it taught me about myself." – VIVA Intern

"In my first two days of volunteering, I learned more than I could have ever imagined, and I'm incredibly grateful for the opportunity." – VIVA Volunteer


Fun Fact – The languages spoken by our VIVA Partners in FY 2014 were Arabic, ASL, Chinese (Mandarin), Creole, French, German, Hindi, Korean, Portuguese, Spanish, Swahili, Tagalog, Urdu and Vietnamese.


The VIVA FY 2014 Year-End Summary is also available in  printable PDF form. Acrobat file

See the VIVA FY 2011 Year-End Summary.


Fairfax-Falls Church Community Services Board

VIVA - Valued Interns, Volunteers & Advocates Program

Kay Rankin, LPC, LSATP, Manager, VIVA Program, 703-383-8420, TTY 711, Fax 703-383-8429
3900 Jermantown Road, Suite 200, Fairfax, VA 22030

24-Hour CSB Emergency Services
Phone: 703-573-5679 | TTY: 703-207-7737
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