Project Services


Project Services, aka System Planning, provides cross-agency and system-wide support to promote access, service integration, and community involvement. Acting as internal consultants to the human services system, Project Services provides assistance with strategic planning, performance management, project coordination, process improvement, and policy analysis.

From 2010 on, work has largely focused on the development and implementation of an accountability framework for the Fairfax County human services system, Results-Based AccountabilityTM, which identifies and measures results of programs and services in order to inform decision-making and improve system performance.

Up to 2010, Project Services did the following:

  • Assisted county agencies and community groups to meet identified system-wide needs through the redesign of work processes in order to:
    • Increase efficiency
    • Improve service quality
    • Align service delivery with goals & outcomes
    • Promote integration of services for clients and consumers

  • Provided planning, analysis, and facilitation in order to:
    • Coordinate cross-system or multi-agency collaborative work
    • Build partnerships between county agencies and the community
    • Collect, analyze, synthesize, and disseminate knowledge to inform and guide the processes for planning and decision-making

Follow this link to project description & status of recently completed or ongoing work listed below:

  • Results-Based AccountabilityTM
  • Data Analytics and System Information Alignment

Follow this link for archived Project Services projects.


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