Housing Support Services Toolkit
Affordable housing is about more than just ensuring people
have a place to live. A variety of additional support services -
examples include medical care, child care, job training, and
financial education - are often necessary to ensure that individuals
and families are able to successfully obtain and maintain
The Housing Support Services Toolkit (HSST) is a collection of information about various services that help individuals and families obtain and maintain housing. The information provided here is neither exhaustive nor prescriptive. Based on the input of hundreds of housing and housing services providers and clients, the HSST provides guidance on the types of services most often needed by clients.
The HSST is designed as an information source for providers of housing and support services such as those listed within the toolkit. It is a planning tool to help providers develop an appropriate mix of service options, identify critical partners, outreach to new populations, develop strong funding proposals, and otherwise ensure their clients are being effectively served.
For more information, download About the Housing Support Services Toolkit.
These service types were consistently identified by providers and clients as critical services most likely to be beneficial to clients seeking to obtain and maintain housing, regardless of the population type or housing situation.
For each of the populations listed below, providers and clients identified the types of services most likely to be beneficial.
- Households that Lack the Financial Resources to Cover Food, Shelter and Clothing
- Older Adults
- People with Brain Injury
- People with Developmental or Intellectual Disabilities
- People with Limited English Communication Skills
- People with Health Problems
- People with Serious Mental Illness or Substance Use Disorders
- People with Physical or Sensory Disabilities
- People who are Formerly Incarcerated
- Survivors of Domestic or Sexual Violence, Stalking or Human Trafficking
For each of the housing situations listed below, providers and clients identified the types of services most likely to be beneficial.
- People in Emergency Shelter
- People who are Unsheltered
- People in Transitional Housing*
- People in Permanent Housing*
* The supportive services most commonly provided in transitional and permanent housing situations are more often determined by the needs of the population being served than by the type of housing. For clients of these housing types, please refer to the list of population types to determine the most critical services.
Have a question, comment or concern? Contact Housing Support Services for assistance.