Vision
We envision a caring community where all are safe and have
dignity, well-being and hope.
Mission
Promote the well-being of our diverse community by protecting
and improving the lives of children, adults and families through
advocacy, education and effective supportive services.
Values
Opportunity
Safety
Well-Being
Self-Determination
Education
TTY Information
All county telephone numbers listed on this page include a
corresponding “TTY” number. This refers to a “text telephone”
that enables people with speech or hearing disabilities to
communicate with the Family Services staff via telephone.
Language Services
Language interpretation services (including sign language) are
available at no cost to customers. Many Family Services public information
materials are available in multiple languages.
For more information about the programs and services of the
Fairfax County Department of Family Services, call 703-324-7500;
TTY 703-222-9452.
Advisory Groups
To find out about participating on Family Services citizen
advisory groups, contact the Office of the Clerk to the Board,
703-324-3151; TTY 703-324-3903 or your Fairfax County district supervisor.
See the Fairfax County Boards, Authorities and
Commissions page for more information.
Aging,
Disability and Caregiver Resources Line
703-324-7948 • TTY 703-449-1186
Provides information, education and referrals for older
adults, adults with disabilities and caregivers.
Care
Management/Social Work and In-Home Care for
Older Adults
703-324-7948 • TTY 703-449-1186
Provides care management and social work services to older
adults through two programs:
-
Adult
Services - Provides assessment, care plan development and
care monitoring.
-
ElderLink
- Works with older adults and their families to assess needs,
develop a care plan, and help find, monitor and coordinate
appropriate and affordable services.
Adult Protective Services
703-324-7450 • TTY 703-449-1186
Investigates reports of abuse, neglect or exploitation
involving older adults (age 60 and up) and incapacitated adults
who are 18 or older.
Caregiver
Support and Respite
703-324-7948 • TTY 703-449-1186
Provides information, education, training and support to
family caregivers of older adults and to older adults caring
for a relative’s child or for an adult with a disability.
Insurance
Counseling
703-324-5851 • TTY 703-449-1186
Virginia Insurance Counseling and Assistance Program
(VICAP)
provides free confidential insurance counseling to older
adults about Medicare, Medicare Part D, health plans, Medigap
insurance and longterm care insurance.
Meals
on Wheels
703-324-5409 • TTY 703-449-1186
Meals on Wheels and Nutritional Supplement Program provides
meals and supplements to older adults who live in Fairfax
County and the cities of Falls Church and Fairfax.
Nursing
Homes and Assisted Living
703-324-7948 • TTY 703-449-1186
Helps people who need a nursing home or assisted living
facility. Also helps residents and families of residents
concerned about care in nursing homes or assisted living
facilities.
Foster Care and
Adoption Services
703-324-7639 • TTY 703-222-9452
Provides placement services, supervision for children who have
been separated from their parents due to abuse or neglect, and
adoption counseling. Works with birth families to address
problem issues. Recruits foster and adoptive families.
Child Protective
Services
703-324-7400 • TTY 703-222-9452
Responds to reports and concerns about abuse and neglect of
children. Provides information about child safety and
supervision.
Parenting
Education and Support
703-324-7720 • TTY 703-222-9452
Provides parenting education and support for families living
in Fairfax County who want to build healthy interactions and
create positive change within their family.
Family
Partnership Program
703-324-7680 • TTY 703-222-9452
Brings family members together to meet face to face and decide
on a course of action to ensure the safety and well-being of
children whose families have come to the attention of a county
agency.
Family
Preservation Services
703-324-7500 • TTY 703-222-9452
Works with families who are at risk of child abuse, neglect or
family dissolution. Helps families attain stability and improve
functioning.
Child Care Assistance and
Referral
703-449-8484 • TTY 711
Helps families find and pay for child care.
School Age Child Care
703-449-1414 • TTY 711
Offers fun, safe and educational care for 5-12 year-olds
before school, after school and during school vacations in most
Fairfax County elementary schools.
Community Education
and Provider Services
703-324-8100 • TTY 711
Provides technical assistance and home inspections to ensure
that family child care homes meet the requirements of the Home
Child Care permit. Administers the USDA Food Program.
Head Start
703-324-8290 • TTY 711
Provides quality early childhood education and comprehensive
family support services to income-eligible families with
children from birth to 5 years old and to expectant parents.
The following services can be reached using these phone
numbers:
Fairfax: 703-324-7500; TTY 703-222-9452
Falls Church: 703-533-5300; TTY 703-533-5316
Reston: 703-787-4900; TTY 703-707-9346
South County: 703-704-6353; TTY 703-799-3435
Temporary Assistance for Needy
Families (TANF)
Provides temporary cash assistance to needy families with
children. Adults receiving TANF in Virginia, who are able to
work, must participate in the Virginia Initiative for Employment not
Welfare (VIEW) program when their youngest child is 12
months of age or older.
Supplemental Nutrition
Assistance Program (SNAP)
formerly Food Stamps
Supplements the food budget for low-income individuals and
families. Provides a plastic card they can use to buy food at
local grocery stores.
Medical Care
(Medicaid, FAMIS, local programs)
Helps pay costs of medical care for low-income people who are
elderly, blind or disabled; pregnant women; needy children and
their caretakers; and recent refugees.
Heating and Cooling Assistance
703-787-3100 • TTY 711
Seasonal program helps low-income families and individuals pay
for their heating and cooling bills. Applications for heating
assistance are taken from mid-October to mid-December. Cooling
assistance dates are from mid-June to mid-August.
Income Tax
Assistance
703-533-5471 • TTY 711
Provides free tax assistance to working families and
individuals who meet certain income guidelines. Program runs
from late January to April 15.
Employment and
Training
Fairfax: 703-324-7280; TTY 703-222-9452
Falls Church: 703-533-5400; TTY 703-533-5316
Reston: 703-787-4974; TTY 703-707-9346
South County: 703-704-6286; TTY 703-799-3435
Helps connect job seekers with employment and training
opportunities.
Domestic & Sexual Violence Hotline
24-Hours 703-360-7273 • TTY 703-435-1235
Offers counseling and support to those in current or past
domestic abuse situations.
Anger and Domestic Abuse
Prevention and Treatment
703-968-4052 • 24-Hours 703-471-6096 • TTY
703-968-4050
Offers domestic abuse intervention to men and women who have
been physically, verbally or emotionally abusive; serves
court-referred and voluntary participants.
Artemis House
24-Hours 703-435-4940 • TTY 703-435-1235
Offers a safe, confidential location and supportive counseling
to individuals and their children who are fl eeing family
violence situations.
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