Department of Family Services Strategic Plan


By 2016, we will be a model social service agency, understanding and effectively responding to the needs of our community.


Promote the well-being of our diverse community by protecting and improving the lives of children, adults and families through supportive services, education and advocacy.


  • Customer – we are customer centered
  • Community – we work together in partnership with the community for the well-being of the people of Fairfax County
  • Service – we provide service to our diverse community that is outstanding in quality, responsiveness and results
  • Workforce – employees are encouraged to develop and maximize their talents and leadership skills
  • Innovation – we cultivate an environment that encourages and supports creativity and opportunities for continuous improvement

DFS Core Values

Integrity and Accountability: Our actions are guided by ethics and honesty

Collaboration/Teamwork: We collaborate to maximize resources and achieve success

Excellence: We continually strive for excellence

Customer Focus: The customer is our top priority

Respect: Be kind – be supportive – be the difference

Value Employees: Every employee is respected, appreciated and supported


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Picture This: DFS Strategic Plan (PDF)

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Fairfax County Department of Family Services
[ 12011 Government Center Parkway, Fairfax, VA 22035 ]
[ 703-324-7500 ]

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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