Fuel Assistance and Crisis Assistance Programs


Need help with your heating bills this winter?

Download this information in English and Spanish in pdf form.

The Fairfax County Department of Family Services is accepting applications for  the Crisis Assistance Program.

The Crisis Assistance program helps households in emergency situations by providing primary heat security deposits and funding the repair or replacement of heating equipment. The application period began Tuesday, November 1, 2011 and closes on Thursday, March 15, 2012.

The Fuel Assistance program helps eligible low-income households with the costs of heating their homes. The application period for the Fuel Assistance program began on Tuesday, October 11, 2011, and closed on Monday, November 14, 2011.

How to apply

Download an application online, complete it and then fax it to 703-324-8242, or mail it to:

Fairfax County Department of Family Services - Pennino Building
c/o Energy Assistance
12011 Government Center Parkway, Suite 232
Fairfax, VA 22035

You may also request an application by calling 703-324-7604; TTY703-222-9452. or pick one up at any of our offices:

Fairfax County Department of Family Services

  • Pennino Building
    12011 Government Center Parkway, Suite 232
    Fairfax, VA 22035
  • Falls Church
    6245 Leesburg Pike (Route 7), 2nd Floor
    Falls Church, VA 22044
  • Reston - Lake Anne Office Building
    11484 Washington Plaza West, 4th Floor
    Reston, VA 20190
  • Richmond Highway/Alexandria - South County Center
    8350 Richmond Highway (Route 1), 4th floor
    Alexandria, VA 22309

Don’t Wait. File Your Application Today!

For more information, call the Department of Family Services’ Energy Assistance phone line at 703-324-7604 TTY 703-222-9452.

Emergency assistance may also be available through other sources in our community. To find out more, call the county's Coordinated Services Planning team at 703-222-0880 (TTY 711) during business hours. After hours, call 211.




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Fairfax County Department of Family Services
[ 12011 Government Center Parkway, Fairfax, VA 22035 ]
[ 703-324-7500 ]


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