Complete Guide to Services for People with Disabilities

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Information on Services and Resources
for People with Disabilities

TTY 711

Monday – Friday
8 a.m. to 4:30 p.m.


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for the Disability Community


Abuse, Neglect and Exploitation

Fairfax County Adult Protective Services
Provides services to adults unable to protect themselves from abuse, neglect, and exploitation.
703-324-7450 (24/7), TTY 711

Fairfax County Child Protective Services
Responds to and investigates reports of child abuse and neglect.
703-324-7400, TTY 703-222-9452

Fairfax County Office for Women and Domestic and Sexual Violence Services
Provides services to people who experience domestic and sexual violence.
703-360-7273, TTY 703-435-1235

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ADA Information Line
Provides technical assistance on the Americans with Disabilities Act requirements.
800-514-0301, TTY 1-800-514-0383 

Fairfax County Building for All Committee
Promotes the concept of universal design in Fairfax County.
703-324-1876, TTY 711

Fairfax County Building Permits
Issues building permits for construction and home modifications.
703-324-5033, TTY 711

Mid-Atlantic ADA Center
Provides information and training on the Americans with Disabilities Act.
1-800-949-4232 (V/TTY) 

Reston Accessibility Committee
Advocates for barrier-free access in the Reston area.

United States Access Board
Provides information on federal accessibility and investigates complaints about federal buildings.
1-800-872-2253, TTY 1-800-993-2822

Virginia Department of Transportation
Responsible for the accessibility requirements of state highways, roads, sidewalks, curb cuts, and crosswalks.
1-800-367-7623, TTY 711

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Adult Day Health Care

Fairfax County Adult Day Health Care Centers
Provides activities and therapeutic care for adults who need supervision during the day.  Five centers include:  Annandale, Herndon, Lewinsville, Lincolnia, and Mount Vernon.
703-750-3316, TTY 703-591-6435

Insight Memory Care Center
Provides activities and services to people with Alzheimer’s disease.

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Adult Education

Fairfax County Public Schools Adult and Community Education
Offers classes on career readiness, ESOL, computers, languages, photography, and arts.
703-658-1201, TTY 711

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Assistive Technology/Durable Medical Equipment

Offers information and referrals for assistive technology.
1-800-227-0216, TTY 711 

Assistive Technology Loan Fund Authority
Provides low-interest loans for purchasing assistive technology.
1-866-835-5976, TTY 711 

Commonwealth Community Trust
Provides funding to people with disabilities for assistive technology and home modifications.
1-888-241-6039, TTY 711

Equipment Connections for Children
Online resource for families to donate or request adaptive equipment for their children.  

Eric Fund
Funds assistive technology not covered by insurance or other funding sources.
301-654-1547, TTY 711 

Northern Virginia Resource Center for the Deaf and Hard of Hearing Persons
Has an assistive technology demonstration center.
703-352-9055, TTY 703-352-9056 

Virginia Assistive Technology System
Provides information and referral on assistive technology devices, services, and funding options.
703-993-3670, TTY 711

Virginia Department for the Blind and Vision Impaired
Provides assistive technology consultations for people who are blind or who have low vision.
1-800-622-2155, TTY 711 

Virginia Department for the Deaf and Hard of Hearing
Provides adaptive telecommunication equipment to people with hearing loss.
1-800-552-7917 (V/TTY) 

Washington Area Wheelchair Society
Accepts and donates used durable medical equipment.
301-495-0277, TTY 711

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Child-Specific Services

Brain Injury Law Center- Helmets for Kids Program
Educates about the prevention of brain injuries and provides free bike helmets to children in Virginia who are not able to afford one.
757-650-9818, TTY 711 

Care Connection for Children
Helps families coordinate community and education resources.
703-531-3131, TTY 711 

Fairfax County Public Schools Early Childhood Identification and Services
Serves children ages 2-5 who have been identified as having significant developmental delays.
571-423-4121, TTY 711

Fairfax County Public Schools Parent Resource Center
Promotes awareness of services for children with disabilities and their families.
703-204-3941, TTY 711 

Fairfax County Public Schools Special Education
Provides services for students with disabilities, including special education.
571-423-4100, TTY 711 

Guide by Your Side
Provides support for parents of young children newly diagnosed as deaf or hard of hearing.
1-866-596-9367, TTY 711 

Infant & Toddler Connection of Fairfax-Falls Church
Serves infants and toddlers with developmental delays and disabilities.
703-246-7121; TTY 703-324-4495

Parent Educational Advocacy Training Center
Educates and trains families on special education and parenting children with disabilities.
703-923-0010, TTY 711 

Parent to Parent of Virginia
Matches parents of children with disabilities to provide support to parents that have children who have recently received a diagnosis.
804-828-0352, TTY 711 

Virginia Association for Parents of Children with Visual Impairments
Provides support to families who have children who are blind or visually impaired.
804-938-1624, TTY 711

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Community Engagement & Advocacy

Fairfax Area Disability Services Board
Appointed by elected officials to advocate for people with physical and sensory disabilities.
703-324-5421, TTY 711 

Fairfax Area Long Term Care Coordinating Council
Provides community leadership to meet the needs of older adults and adults with disabilities.
703-324-2051, TTY 711 

Fairfax County Boards, Authorities, and Commissions
Fairfax County provides opportunities for residents to participate on a wide variety of boards.
703-324-3151, TTY 711 

Fairfax-Falls Church Community Services Board
Oversees the services of the Fairfax-Falls Church Community Services Board.
703-324-7000, TTY 711 

Virginia Board for People with Disabilities
Statewide board that develops policies and programs for individuals with disabilities.
804-786-0016, TTY 711

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Consumer Assistance

Fairfax County Department of Cable and Consumer Services
Investigates and mediates consumer complaints and tenant-landlord disputes.
703-222-8435, TTY 711 

Fairfax County Government Information Line
Information about Fairfax County Government agencies and programs.
703-324-4636, TTY 711 

Northern Virginia Long-Term Care Ombudsman
Educates on issues concerning nursing homes and assisted living facilities. Investigates complaints.
703-324-5861, TTY 711

Virginia Insurance Counseling & Assistance Program - VICAP
Provides counseling on Medicare and other health insurance issues. - Select Medicare and Insurance Counseling under "County Services"
703-324-5851, TTY 711 

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Counseling and Support Groups

Some disability organizations provide supports groups as part of their services. Refer to the Disability Organizations section for more information.

ALS Northern Virginia Resource Support Group
Support group for people with ALS.
301-978-9855, TTY 711

Alzheimer's Association, National Capital Area Chapter
Support groups for caregivers of people with Alzheimer’s disease.
703-359-4440, TTY 711 

Center for Family Services, Northern Virginia Center
Nonprofit counseling center that provides therapy on a sliding scale.

703-538-8470, TTY 711 

CHADD, Northern Virginia
Support groups for people with ADHD and their families.
703-641-5451, TTY 711 

Provides immediate help to people in crisis.
703-527-4077, TTY 711 

Crohn’s and Colitis Foundation of America, Greater Washington DC/Virginia Chapter 
Support groups for people with Crohn’s disease and Colitis.
703-865-6130, TTY 711

Diabetes Support Group, Inova Diabetes Center 
Support groups for people with diabetes and their families.
703-391-4762, TTY 711 

Fairfax County Health Department-Stroke Club
Supportive community of stroke survivors and caregivers that meets weekly.
703-246-7151, TTY 711 

Haven of Northern Virginia
Offers counseling to people who are dealing with death and grieving.
703-941-7000, TTY 711 

Hemophilia Association of the Capital Area
Offers support groups for people with bleeding disorders and their families.
703-352-7641, TTY 711 

Life with Cancer, INOVA Fairfax
Offers education, information, and support, free of charge, to anyone affected by cancer.
703-698-2526, TTY 711

Northern Virginia Association of the Deaf
Provides a support group for people who are deaf. 

Tourette Syndrome Association, Greater Washington Chapter
Support group for people with Tourette syndrome. 
410-867-1151, TTY 711

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Disability Organizations/Services

Arc of Northern Virginia
Provides information and referrals, special needs trust programs, and advocacy to individuals with developmental and intellectual disabilities and their families.
703-532-3214, TTY 711 

Autism Society of Northern Virginia
Provides information and referrals, advocacy and education, respite, and support groups. 
703-495-8444, TTY 711 

Brain Injury Services
Provides services, including day support and case management to people with brain injuries.
703-451-8881, TTY 711 

Columbia Lighthouse for the Blind
Provides services for people who are blind, including case management.
301-589-0884, TTY 711 

Provides an online directory of resources for people with disabilities and their families.

Down Syndrome Association of Northern Virginia
Provides support and resources to families of individuals with Down syndrome.
703-621-7129, TTY 711 

ENDependence Center of Northern Virginia
Independent living center that advocates and provides services for people with disabilities.
703-525-3268; TTY 703-525-3553 

Epilepsy Foundation, Metropolitan Washington
Provides information and referrals and training for people with epilepsy and their families.
301-918-2117, TTY 711 

Fairfax County Disability Services Planning and Development
Provides information on finding services and technical assistance on disability rights laws for people with disabilities.
703-324-5421, TTY 711 

Fairfax-Falls Church Community Services Board
Provides services to people with mental illness, addiction, and intellectual disabilities. 
Main number for accessing services: 703-383-8500, TTY 711
Emergency Services (answered 24/7):  703-502-5679; TTY 703-207-7737 

Provides services, programs, and support for individuals with autism and their families.
703-896-7918, TTY 711 

NAMI Northern Virginia
Provides advocacy, education, and support to individuals and families affected by mental illness.
703-525-0686, TTY 711 

National Federation of the Blind, Fairfax Chapter
Advocates on behalf of people who are blind and provides resources. 

Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
Empowers people who are deaf and hard of hearing and their families through education, advocacy, and community involvement.
703-352-9055, TTY 703-352-9056 

Parents of Autistic Children of Northern Virginia
Provides information and referrals and holds a monthly parent support group.
703-391-2251, TTY 711

Parkinson’s Disease Foundation
Supports people with the disease through educational programs, services, and research.
800-457-6676, TTY 711 

Spinal Cord Injury Network, DC Area Chapter
Provides information, peer counseling, and support groups to people with spinal cord injuries.
703-525-3268, TTY 703-525-3553

United Cerebral Palsy, Washington, DC and Northern Virginia
Provides services to adults with cerebral palsy and other developmental disabilities.
202-269-1500, TTY 711 

Virginia Department for the Blind and Vision Impaired
Provides vocational rehabilitation, independent living skills, assistive technology, and orientation and mobility training.
1-800-622-2155, TTY 711 

Virginia Department for the Deaf and Hard of Hearing
Provides, training, outreach, and adaptive telecommunication equipment.
1-800-552-7917 (V/TTY)

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Disability Law Center of Virginia
Helps with discrimination, abuse, and neglect claims.

Fairfax County Office of Human Rights and Equity Programs
Investigates discrimination in employment, housing, public accommodations, education, or credit.
703-324-2953, TTY 703-324-2900

U.S. Equal Employment Opportunity Commission
Enforces federal laws that make it illegal to discriminate against job applicants or employees.
1-800-669-4000, TTY 1-800-669-6820

Virginia Fair Housing Office
Investigates housing discrimination claims under the Fair Housing Act.
1-888-551-3247, TTY 711


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Virginia Department of Motor Vehicles
Provides accessible parking placards and license plates, and ID cards for people with disabilities.
804-497-7100, TTY 1-800-272-9268 

Woodrow Wilson Rehabilitation Center
Offers adaptive driving trainings and assessments.
1-800-345-9972, TTY 1-800-811-7893

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Emergency Preparedness

Fairfax County Office of Emergency Management
Manages a medical needs registry for people who need assistance evacuating in an emergency.
703-324-9000, TTY 703-324-9001

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Fairfax County SkillSource Centers
Also known as SkillSource Centers, these centers offer free job training and resources.

  • Fairfax: 703-324-7280, TTY 703-222-9452
  • Annandale: 703-533-5400, TTY 703-533-5316
  • South County: 703-704-6286, TTY 703-704-6685
  • North County: 703-787-4974, TTY 703-787-3166

Job Accommodation Network (JAN)
Provides free guidance on workplace accommodations and employment issues.
1-800-526-7234, TTY 1-877-781-9403 

Laurie Mitchell Empowerment and Career Center
Serves job seekers with career assessments, peer support, and training.
703-461-3886, TTY 711 

Office of Disability Employment Policy, U.S. Department of Labor
Develops national disability employment policy and practices to increase employment.
1-866-633-7365, TTY 1-877-889-5627

Virginia Department for Aging and Rehabilitative Services
Helps people with disabilities get ready for, find, and keep employment.
703-359-1124, TTY 1-800-464-9950 

Virginia Department for the Blind and Vision Impaired
Provides vocational rehabilitation and employment services.
1-800-622-2155, TTY 711

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Financial Assistance/Entitlement Programs

Fairfax County Coordinated Services Planning
Assists low-income residents with financial assistance for housing, food, healthcare, and transportation.
703-222-0880, TTY 711 

Fairfax County Department of Family Services
Administers SNAP (Food Stamps), Medicaid, emergency assistance, and fuel assistance.
703-324-7500; TTY 703-222-9452

Fairfax County Fuel Assistance and Crisis Assistance Programs
Provides primary heat security deposits and funding the repair or replacement of heating equipment for individuals who cannot afford heating.
703-787-3100, TTY 703-222-9452 

U.S. Social Security Administration
Administers Social Security, Social Security Disability, and Medicare programs.
1-800-772-1213, TTY 1-800-325-0778

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Health Services

Fairfax County Health Department
Provides clinics and the Community Health Care Network for low-income residents.
703-246-2411, TTY 711

HealthWorks for Northern Virginia
Provides medical, dental and behavioral health care services to anyone in need.
703-443-2000, TTY 711

InovaCares Clinic for Children
Medical care for children whose families have low-income, no insurance, or receive Medicaid.
703-531-3000, TTY 711

InovaCares Clinic for Women
Provides prenatal and gynecological care for residents with low-income.
703-531-3100, TTY 711 

Inova Juniper Program
Provides medical care and support groups to people with HIV/AIDS.
703-321-2600, TTY 711 

Northern Virginia Dental Clinic
Provides low cost dental services to low-income residents.
703-222-0880, TTY 711

Northern Virginia Health Services Coalition
Online directory of health care services for low-income people.

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Housing & Home Repair

City of Falls Church Department of Housing & Human Services
Provides a variety of housing programs to city residents.
703-248-5005, TTY 711 

Fairfax County Department of Housing & Community Development

  • Housing Choice Vouchers: 703-246-5010; TTY 703-385-3578
  • Home Repair Program: 703-246-5154; TTY 703-385-3578
  • Public Housing: 703-246-5010; TTY 703-385-3578
  • Rental Program: 703-385-3662, TTY 711
  • Senior Housing and Assisted Living: 703-246-5235, TTY 711

Housing and Community Services of Northern Virginia
Provides case management and assistance with locating affordable housing.
703-372-5440, TTY 711 

Rebuilding Together
Provides home repairs and accessibility modifications to people in need.
703-528-1999, TTY 711

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Legal Assistance & Mediation

Fairfax Bar Lawyer Referral and Information Service
Assists people with finding legal representation.
703-246-2740, TTY 711 

Legal Services of Northern Virginia
Offers nonprofit legal services to people with low income.
703-778-6800, TTY 711

Northern Virginia Mediation Service
Offers a mediation service for resolving business, family, legal and interpersonal disputes.
703-865-7272, TTY 711 

Northern Virginia Pro Bono Law Center
Provides legal services for people who cannot afford to pay for an attorney.
703-246-3779, TTY 711

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Library/Reading Services

Fairfax County Library Access Services
Provides equipment and books in alternative formats to people with visual disabilities. Delivers books to customers with disabilities who cannot visit a local library.
703-324-8380, TTY 711 

Metropolitan Washington Ear
Provides a free reading service for people with disabilities who cannot effectively read print.
301-681-6636, TTY 711 

National Library Service for the Blind and Physically Handicapped
Offers a free library of Braille and audio materials.
202-707-5100, TTY 711

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Recreation & Wellness 

Accessible Virginia
Provides accessibility information about Virginia’s tourist attractions and lodging.
804-633-6752, TTY 711 

City of Fairfax Parks and Recreation Department
703-385-7858, TTY 711 

City of Falls Church  Parks and Recreation Department
703-248-5077, TTY 711 

Eddie’s Club
Provides recreation programs to individuals with disabilities ages 4–21.
703-304-2330, TTY 711 

Fairfax County Chronic Disease Management Program
Free six-week workshop that helps people manage their chronic illness.
703-324-5489, TTY 711 

Fairfax County Independent Living Project
Helps people to live independently in their homes.
703-324-7210, TTY 711

Fairfax County Park Authority
Offers adapted programs and inclusion services for people with disabilities.
703-324-8565, TTY 711 

Fairfax County Therapeutic Recreation Services
Provides camps, sports, and social clubs for children and adults with disabilities.
703-324-5532, TTY 711 

KEEN Greater DC
Provides recreational opportunities for individuals with developmental and physical disabilities.
301-770-3200, TTY 711 

Clubhouse that supports young adults with physical and/or developmental disabilities.
703-338-6185, TTY 711 

Special Olympics Virginia, Northern Virginia
Program of sports training and athletic competition for people with intellectual disabilities.
703-359-4301, TTY 711

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Easter Seals Serving DC, MD, and VA
Provides respite for children with disabilities.
1-800-886-3771, TTY 711 

Hartwood Foundation
Provides short-term respite for people with intellectual disabilities.
703-273-0939, TTY 711 

Jill’s House
Provides respitefor children with intellectual disabilities ages 6-17.
703-639-5660, TTY 711

Northern Virginia Family Service
Offer a therapeutic respite care program for children with disabilities.
571-748-2500, TTY 711

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Service Animals

Assistance Dogs International
Offers a comprehensive directory of service dog organizations.

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Tax Assistance

City of Fairfax Tax Relief & Rent Relief Programs
Provides real estate tax relief and rent relief to city residents with disabilities.
703-359-2486, TTY 711

City of Falls Church Tax Relief Program
Provides real estate tax relief to city residents with disabilities.
703-248-5046, TTY 711 

Fairfax County Department of Tax Administration
Provides information on taxes and tax relief for older adults and people with disabilities.
703-222-8234, TTY 703-222-7594  

Fairfax County Volunteer Income Tax Assistance Program –January through April only
Helps county residents file their income tax.
703-324-7500, TTY 711

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City Wheels (City of Fairfax)
Provides subsidized taxi service for residents with disabilities.
703-385-7859, TTY 711 

Connect-a-Ride Transportation Resource Center- Jewish Council for the Aging
Helps adults with disabilities find transportation throughout the DC metro area.
703-323-6494, TTY 711 

Bus service for City of Fairfax.
703-385-7859, TTY 711 

Fairfax Connector
Bus service in Fairfax County.
703-339-7200, TTY 703-339-1608

Fairfax County Human Services Transportation
Offers transportation programs including Fastran, Seniors-on-the-Go!, and TaxiAccess. and select Transportation Assistance
703-324-4600, TTY 711 

Fare Wheels (City of Falls Church)
Subsidized taxi program for residents with disabilities.
703-248-5005, TTY 711

D.C metro area’s ADA paratransit that provides door-to-door service for people with disabilities.
301-562-5360, TTY 301-588-7535

Metrorail and Metrobus transit services in Washington, D.C metro area.
202-637-7000; TTY 202-638-3780

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Veterans/Military Services

Blinded Veterans Association
Organization of blinded veterans helping blinded veterans.
202-371-8880, TTY 711

Fort Belvoir Exceptional Family Member Program
Services for military families include community supports, assistive technology, and accessible housing.
571-231-1054, TTY 711 

Paralyzed Veterans of America
Helps veterans with disabilities gain easy access to needed services and supports.
1-800-424-8200, TTY 1-800-795-4327 

Specialized Training of Military Parents
Assists military families who have children with disabilities with referrals.
253-565-2266 (V/TTY) 

Virginia Wounded Warrior Program
Provides services and supports to veterans who are Virginia residents.
1-877-285-1299, TTY 711

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Volunteer Opportunities

Fairfax County Volunteer Solutions
Recruits volunteers to help older adults and adults with disabilities.
703-324-5406, TTY 711  

Northern Virginia Long-Term Care Ombudsman
Recruits volunteers to advocate for the rights of nursing home and assisted living facility residents.
703-324-5435, TTY 711 

Volunteer Fairfax
Offers a wide range of volunteer opportunities in Fairfax County.
703-246-3460, TTY 711

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City of Fairfax Voter Registration
703-385-7890, TTY 711

City of Falls Church Voter Registration
703-248-5085, TTY 711

Fairfax County Voter Registration
703-222-0776, TTY 711

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