Department of Family Services - Employment and Training

Fairfax County, Virginia

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.

TTY 711

Virginia Career Works – Fairfax Annandale Center - 7611 Little River Turnpike (West Wing) Suite 300W
Annandale, VA 22003

Lisa Tatum,

Volunteer Income Tax Assistance (VITA) - Free Income Tax Preparation

If you or your family earned less than $58,000 in 2021, you may qualify for this free service!

The Volunteer Income Tax Assistance (VITA) Program is a national program sponsored by the Internal Revenue Service (IRS) to help families maximize their tax returns and avoid the fees businesses charge to prepare taxes. Northern Virginia CASH is a coalition of community partners who support the VITA sites in Northern Virginia. For 15 years the Fairfax County Department of Family Services has provided operational support to the coalition partners assisting about 4,000 families to receive a combined average refund total of $6 million each year.

In-person VITA services are available at six sites in Northern Virginia by appointment only. Some services may also be available virtually. Appointments for all NVACASH Tax Preparations sites can be made online, by email or by phone at 703-533-5702 (please leave a message).

VITA Tax Season 2021 preparation services begin Saturday, Jan. 29, 2022.

NVACASH Tax Preparation Sites


Kingstowne Library
6500 Landsdowne Center, Alexandria, VA 22315
Saturday, 10 a.m.-3 p.m.

Gerry Hyland Government Center
8350 Richmond Hwy, Alexandria, VA 22309 
Tuesday & Wednesday 6-8 p.m.
Saturday 10 a.m.-3 p.m.


Virginia Career Works
Fairfax Annandale Center 7611 Little River Turnpike, Annandale, VA 22033
Tuesday & Thursday 1-3 p.m., 5-7:30 p.m.
Saturday 10 a.m.-4 p.m.


Enterprise Development Group (EDG)
901 S. Highland St., Arlington, VA 22204
Monday & Wednesday 10 a.m.-5 p.m.
Friday 4 p.m.-8 p.m., 
Saturday 10 a.m.-3 p.m.


Neighborhood Resource Center
1086 Elden St., Herndon, VA 20170
Thursday 6-8 p.m., 
Saturday 9:30 a.m.-11:30 a.m.


Department of Family Services, Lake Anne
11484 Washington Plaza W Suite 110, Reston, VA 20190
Tues 3-6 p.m.

Prince William

Virginia Career Works- Prince William Center
13370 Minnieville Road, Woodbridge VA 22192
Mon. 12-4 p.m. Sat. 10 a.m. -2 p.m. Make an appointment.

Facilitated Self Assistance (FSA)

Facilitated Self Assistance

Facilitated Self Assistance is similar to a traditional VITA/TCE but uses IRS-certified income tax preparers to assist filers in their tax return preparation. The main difference between the traditional volunteer preparation and FSA boils down to who does the majority of the preparation. As the name suggests, FSA puts the taxpayer in charge of their taxes by walking them through their taxes with free computer tax preparation software with an IRS-certified volunteer.

Learn more about the Northern Virginia VITA program's FSA.

Skip the Trip and File from Home: IRS Free File Options

The IRS Free File Program is a public-private partnership between the IRS and many tax preparation and filing software industry leaders who provide their brand-name products for free. It provides two ways for taxpayers to prepare and file their federal income tax online:

1) Traditional IRS Free File provides free online tax preparation and filing options on IRS partner websites. IRS partners are online tax preparation companies that develop and deliver this service at no cost to qualifying taxpayers.

2) Free File Fillable Forms are electronic federal tax forms you can fill out and file online for free. If you choose this option, you should know how to prepare your own tax return. Please note, it is the only IRS Free File option available for taxpayers whose income (AGI) is greater than $72,000.

Please note, it is the only IRS Free File option available for taxpayers whose income (AGI) is greater than $72,000.

Visit for more information.

Information on Stimulus Payments

Economic Impact Payment or the Recovery Rebate Credit

Three rounds of the Economic Impact Payments were issued with 2020 and 2021 federal tax returns. 

  • The first and second rounds of Economic Impact Payments were issued in 2020 and early 2021 These were advance payments of the 2020 Recovery Rebate Credit claimed on a 2020 tax return.
  • The third round of Economic Impact Payments were between March 2021 and December 2021. These payments, including the plus-up payments, were advance payments of the 2021 Recovery Rebate Credit claimed on a 2021 tax return.

Most eligible people have already received the payments. However, people who are missing stimulus payments should review the information on the IRS webpage to determine their eligibility and whether they need to claim a Recovery Rebate Credit for tax year 2020 or 2021.

Getting Ready to File

For more information on how to get yourself ready to prepare your taxes, check out 2021 tips from the IRS.

Tax Credits

The Earned Income Tax Credit is a refundable tax credit for working individuals and families with low to moderate income, particularly those with children. Find out if you qualify. The IRS recently updated their refundable tax credit webpage. The Advance Child Tax Credit was a credit amount paid in advance monthly payments in 2021.


Check out IRS videos, including those in alternative languages.

*Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To request reasonable accommodations or to receive this information in an alternate format, send an email or call 703-533-5702; TTY 711.
Neither the NVACASH Coalition, Fairfax County Government nor any of their employees or volunteers make any warranty, expressed or implied including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness or usefulness of any information apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights.

NVACASH Coalition, Fairfax County Government nor any of their employees or volunteers are not responsible for the contents of any off-site pages referenced through links. The responsibility for content rests solely with the organizations that are providing the information. Specific details regarding a document should be directed to the appropriate organization. All support issues should be addressed to the provider you select. Please note that online filing providers may charge a fee for their service.

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