Consumer Services Division

Fairfax County, Virginia

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday

12000 Government Center Parkway, Suite 433
Fairfax, VA 22030

Rebecca Makely,
Division Director

The Informed Consumer eNewsletter

The Consumer Affairs Branch publishes our quarterly newsletter, The Informed Consumer, to keep the consumer abreast of current consumer issues and concerns. The newsletter also includes articles of special interest to members and leaders of the common interest communities.

To receive future issues of The Informed Consumer delivered to your email inbox, email: consumer@fairfaxcounty.gov, call 703-222-8435, or visit this Fairfax County government webpage to maintain your subscription.

Fall 2017

  • Choosing a Charity
  • Your Community, You’re Connected - Association Meetings
  • Archived You Community, You're Connected Programs Available
  • The Latest Edition of the Virginia Common Interest Community Board Newsletter is Now Available!
  • Virginia Common Interest Community Ombudsman FAQ
  • Looking for Homeowner and Condominium Resources?

Past Issues

Please note:  Information posted was accurate at the time of publication. Some links may no longer work. The most timely information is available on our website

Summer 2017

  • Tips for Hiring a Contractor
  • Grandkid Scam
  • Your Community, You’re Connected 2017 Virginia Common Interest Community Legislative Review
  • Archived You Community, You're Connected Programs Available
  • Virginia Common Interest Community Ombudsman Determinations
  • Virginia Property Owner' Association Disclosure Packet Notice-Revised
  • Looking for Homeowner and Condominium Resources?

Winter 2017

  • Protecting Yourself During Tax Season
  • 2017 General Assembly Session
  • Your Community, You’re Connected – Assessments, Penalties, and Collections
  • Archived Your Community, You’re Connected Programs Available
  • Educational Opportunity:  2017 WMCCAI Conference and Expo – Saturday, February 25, 2017
  • WMCCAI Scholarship Opportunity for High School Seniors Living In Common Interest Communities
  • Looking for Homeowner and Condominium Resources?

Fall 2016

  • IRS Scam Against Seniors
  • “Blank deposit slip” Scam is a New Twist on an Old Fraud
  • Your Community, You’re Connected – Conflicts of Interest
  • Archived Your Community, You’re Connected Programs Available
  • 2016 Virginia Legislative Forum:  Tough Issues for Community Associations
  • Looking for Homeowner and Condominium Resources?

Spring 2016

  • Door-to-Door Solicitors
  • Rental Listing Scams
  • Do Your Part from the Start!—Prevent and Protect Against Mosquitoes
  • Your Community, You’re Connected
  • Help Make Your Community Better

Winter 2016

  • National Consumer Protection Week
  • Your Community, You're Connected
  • Minimizing Meeting Mayhem
  • 2016 Fairfax County Neighborhood and Community Leaders Conference
  • 2016 Washington Metropolitan Chapter Community Associations Institute Annual Conference and Expo