Consumer Services Division

Fairfax County, Virginia

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday

TTY 711

12000 Government Center Parkway, Suite 433
Fairfax, VA 22035

Rebecca L. Makely,

Consumer Protection Commission

Thirteen commissioners are appointed by the Board of Supervisors to three-year terms. At least seven are consumers not actively engaged in business in Fairfax County.

  • John T. Fee, Chairperson
  • Harold G. Belkowitz, Esq.
  • Wesley P. Callender
  • Denis Gulakowski, Vice-Chairperson
  • Dirck A. Hargraves, Esq.
  • Dennis Dean Kirk, Esq.
  • Jason J. Kratovil
  • Michael J. Roark
  • Jacqueline G. Rosier, Secretary
  • Dr. Maurice B. Springer
  • Paul Svab


Third Tuesday of each month at 7:30 p.m. at the Fairfax County Government Center. Meetings are open to the public and time is available for public comment.


To help protect Fairfax County consumers from illegal, fraudulent or deceptive consumer practices in the marketplace.


Consumer Protection Commission Bylaws approved September 14, 2021.


  • To advise the Board of Supervisors on issues regarding consumer affairs and cable communications.
  • To work with the Department of Cable and Consumer Services on consumer issues.
  • To hold hearings to approve applications for taxicab certificates.


  • County staff handles the day-to-day inquiries for information, referrals, advice and mediation on a variety of consumer issues.
  • Staff is available to assist the public Monday - Friday from 8 a.m. to 4:30 p.m.



Annual Reports

Fairfax Virtual Assistant