Consumer Services Division

Fairfax County, Virginia

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday

TTY 711

12000 Government Center Parkway, Suite 433
Fairfax, VA 22030

Rebecca L. Makely,

Consumer Protection Commission

Thirteen commissioners are appointed by the Board of Supervisors to three-year terms. At least seven are consumers not actively engaged in business in Fairfax County.

  • John T. Fee, Chairman
  • Harold G. Belkowitz, Esq.
  • Wesley P. Callender
  • Denis Gulakowski, Vice-Chairman
  • Dirck A. Hargraves, Esq.
  • Scott Hine
  • Umair Javed
  • Dennis Dean Kirk, Esq.
  • Jason J. Kratovil
  • Daton Lynch
  • Michael J. Roark
  • Jacqueline G. Rosier (Secretary)


Third Tuesday of each month at 7:30 p.m. at the Fairfax County Government Center. Meetings are open to the public and time is available for public comment.


To help protect Fairfax County consumers from illegal, fraudulent or deceptive consumer practices in the marketplace.


•  To advise the Board of Supervisors on issues regarding consumer affairs and cable communications.
•  To work with the Department of Cable and Consumer Services on consumer issues.
•  To hold hearings to approve applications for taxicab certificates.


•  County staff handles the day-to-day inquiries for information, referrals, advice and mediation on a variety of consumer issues.
•  Staff is available to assist the public Monday - Friday from 8 a.m. to 4:30 p.m.


Consumer Protection Commission Agenda Package – August 18, 2020

Consumer Protection Commission Agenda Package - October 20, 2020

Fairfax County Consumer Protection Commission Agenda Package - November 17, 2020


Staff Reports

•  Consumer Protection Commission FY 2019 Annual Report

Fairfax Virtual Assistant