Thirteen commissioners are appointed by the Board of Supervisors to three-year terms. At least seven are consumers not actively engaged in business in Fairfax County.
- Jason J. Kratovil, Chairperson
- Denis Gulakowski, Vice-Chairperson
- Pratik J. Kharat, Secretary
- Josef Gasimov
- Dong Hong
- Dennis Dean Kirk, Esq.
- Lee E. Norrgard
- Kenneth D. Reid
- Michael J. Roark
- Jacqueline G. Rosier
- Dr. Maurice B. Springer
- Reagan Sullivan
Meetings
Third Tuesday of each month at 7:30 p.m. at the Fairfax County Government Center. Meetings are open to the public and time is available for public comment.
Mission
To help protect Fairfax County consumers from illegal, fraudulent or deceptive consumer practices in the marketplace.
GOVERNING DOCUMENTS
Consumer Protection Commission Bylaws- approved September 14, 2021.
Consumer Protection Commission Special Procedures- approved September 17, 2013.
Consumer Protection Commission Remote Participation of Members - approved July 21, 2026
Powers and Duties
- Shall advise the Board of Supervisors on consumer affairs and shall report periodically thereto concerning the Commission’s activities.
- Shall advise the Department of Cable and Consumer Services on consumer matters and on carrying out its duties and functions under Fairfax County Code Chapter 10.
- May hold public hearings on and publish its findings on issues of widespread public interest which deal with illegal, fraudulent, deceptive, or dangerous consumer practices. May adopt, promulgate, amend, and rescind rules and regulations, subject to the approval of the Board of Supervisors, concerning such issues.
- May refer apparent violations of any provisions of Chapter 2.1 (Virginia Home Solicitation Sales Act §§ 59.1-21.1 through 59.1-21.7:1) and 17 (Virginia Consumer Protection Act §§ 59.1-196 through 59.1-207) of Title 59.1 of the Code of Virginia, as amended, to either the Commonwealth Attorney or to the County Attorney or to both for investigation.
- Shall have all powers and perform all duties specified under Chapter 28.1 (Massage Therapy, Establishments and Services), Chapter 31 (Peddlers, Solicitors, and Canvassers), Section 82-5-32 (Removal, immobilization, and disposition of vehicles unlawfully parked on private or County property), and Chapter 84.1 (Public Transportation) of the Code of the County of Fairfax.
Staff Duties
- County staff handles the day-to-day inquiries for information, referrals, advice and mediation on a variety of consumer issues.
- Staff is available to assist the public Monday - Friday from 8 a.m. to 4:30 p.m.
- Receive and investigate complaints.
- Refer complaints and action thereon.
- Resolve consumer complaints.
- Maintain records.
- Consumer information and education.
- Represent consumer interests.
- Analyze consumer problems.
Agendas
- Fairfax County Consumer Protection Commission Agenda Package - January 20, 2026
- Fairfax County Consumer Protection Commission Agenda Package - February 17, 2026
- Fairfax County Consumer Protection Commission Agenda Package - March 17, 2026 - Meeting Cancelled
- Fairfax County Consumer Protection Commission Agenda Package - April 21, 2026
- Fairfax County Consumer Protection Commission Agenda Package - May 19, 2026
- Fairfax County Consumer Protection Commission Agenda Package - June 16, 2026
- Fairfax County Consumer Protection Commission Agenda Package - July 21, 2026
- Fairfax County Consumer Protection Commission Agenda Package - August 18, 2026
Prior Agendas
Minutes
Annual Reports
- Consumer Protection Commission FY 2025 Annual Report
- Consumer Protection Commission FY 2024 Annual Report
- Consumer Protection Commission FY 2023 Annual Report
Contact
Staff support for the Consumer Protection Commission can be reached at 703-222-8435, TTY 711, Monday-Friday, 8:00 a.m. – 4:30 p.m. or by emailing consumer@fairfaxcounty.gov.