911/Public Safety

911/Public Safety

Our 24/7 public safety staff is always standing by to take your emergency and non-emergency calls (or texts to 9-1-1).

  • Call/Text 911
  • Public Safety Non-Emergency: 703-691-2131, TTY 703-204-2264


Tax Questions

If you have questions about your taxes, then please contact the Department of Tax Administration:


Road Questions

The Virginia Department of Transportation maintains, plows and fixes most roads in Fairfax County.

Basic Assistance

Basic Assistance Questions

Need assistance with any difficulties you are facing - including food, shelter, employment, financial assistance, healthcare and other needs?

  • Phone: 703-222-0880, TTY 711
  • Multilingual staff can assist callers in Amharic, Dari, Farsi, Hindi, Italian, Korean, Pashto, Punjabi, Somali, Spanish, Swedish, Tigrinya, and Urdu. CSP services are also available in other languages through the use of an interpreter.

Land Use/Building

Land Use/Building Issues

  • Zoning: Planner of the Day, 703-324-1290, TTY 711
  • Site and Subdivision Plans: Engineer of the Day, 703-324-1575, TTY 711
  • Building Permits: Permit Application Center, 703-222-0801, TTY 711

Fairfax Virtual Assistant