Watch Channel 16 Live
Cable Providers & Complaints
Cable Policy and
Rates and fees, service standards and construction.
Make informed telephone, television and internet service choices.
- Comcast Customer Service – Consent Decree (eff. 7/1/17)
- Tips on Buying and Using a New TV and Trends in TV Viewing (Slides, March 6, 2017)
- Verizon’s Router Maintenance Charge (Sept. 2016)
- Verizon’s Copper-to-Fiber Migration (Aug. 2016)
- Tips for Buying a New TV (FAQ)
- Watching TV on the Internet (Dec. 2015)
- Understanding and Lowering Your Cable Bill (FAQ)
Learn about the Work Out of Darkness event and how their efforts acknowledge the ways suicide and mental illness have affected lives. See what school was like for African American students during segregation at Luther Jackson High School. Learn how young artists are developing their skills and talents through a new program. Find out where you can learn the ABC's of business through free monthly workshops. Hear the Fairfax Symphony on opening night of their 60th anniversary season and take a trip back in time aboard the USS Fairfax County. (CC)
Planning Commission Roundtable
Join Planning Commission Chairman Pete Murphy and his guests, Walter Alcorn, Council Chair and James Hart, At-Large Planning Commissioner, as they discuss the details of The Community Council on Land Use Engagement. (CC)
Fairfax County Youth Survey 2016 - 2017
Fairfax County school students participate in a yearly survey that covers a variety of topics. The survey from the 2016-2017 school year shows that students who have the support of their family, school and community are less likely to engage in risky behaviors. (CC)
Channel 16 Channel 16 wins 8 national awards for programming excellence from NATOA.
New on Channel 16: Fairfax 101 - learn all about your county in these quick, informative videos.
Channel 16 delivers all of its programming with closed captions. For issues with closed captioning, please contact us.