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Make informed telephone, television and internet service choices.
- Comcast Customer Service – Consent Decree (eff. 7/1/17)
- Tips on Buying and Using a New TV and Trends in TV Viewing (Slides, March 6, 2017)
- Verizon’s Router Maintenance Charge (Sept. 2016)
- Verizon’s Copper-to-Fiber Migration (Aug. 2016)
- Tips for Buying a New TV (FAQ)
- Watching TV on the Internet (Dec. 2015)
- Understanding and Lowering Your Cable Bill (FAQ)
Get emergency preparedness tips to get you and your family through the winter safely. Learn about the county's snow removal process and primary responsibilities. Discover how millions of gallons of wastewater is processed to have a positive impact on our region's waterways. We'll tell you about engaging and affordable activities for children during school breaks and take a trip back in time to learn how corduroy roads were used in Fairfax County. (CC)
Fairfax County Park Authority Volunteer
Fairfax County Park Authority Volunteer Awards recognizes individuals and organizations that contribute outstanding volunteer service to the Park Authority. (CC)
Check It Out
In this edition of Check It Out, host Karen Carbone explores programs and services available through your Fairfax County Public Library. Meet a group practicing their English conversation skills, learn how books become part of our collection and find out why kids should read to dogs. (CC)
Channel 16 Channel 16 wins 8 national awards for programming excellence from NATOA.
New on Channel 16: Fairfax 101 - learn all about your county in these quick, informative videos.
Channel 16 delivers all of its programming with closed captions. For issues with closed captioning, please contact us.