Department of Family Services

Fairfax County, Virginia



Monday - Friday 8 a.m. - 4:30 p.m.

703-324-7500 | TTY 703-222-9452

12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Nannette M. Bowler, Director


The Department of Family Services (DFS) promotes the well-being of the County's diverse community by protecting and improving the lives of children, adults and families through supportive services, education and advocacy. Our services provide the framework for a strong and resilient Fairfax County: safe communities, a thriving economy, excellent schools, and opportunities for everyone to feel connected and engaged. ****Scroll down to learn more information about our programs and services.****

Important Phone Numbers

Department of Family Services Main Number, Also Public Assistance Customer Care
703-324-7500; TTY 703-222-9452

Child Protective Services Hotline 703-324-7400
Domestic & Sexual Violence Hotline 703-360-7273; TTY 711
Adult Protective Services Hotline 703-324-7450; TTY 711

Other Department of Family Services Numbers
Aging, Disability & Caregiver Resources 703-324-7948; TTY 703-449-1186
Office for Children 703-324-8100; TTY 711
Medicaid Fraud 866-486-1971
Welfare Fraud 703-324-7564

Outside of Department of Family Services
Artemis House (Shelter for Victims of Domestic Violence) 703-435-4940; TTY 711
Short-Term, Emergency Help for Basic Needs (Fairfax County Human Services, Coordinated Services Planning) 703-222-0880; TTY 711

Have Basic Questions About the Department of Family Services Programs? Send an Email.

News - Make the Call Goes on the Road

Fairfax County Connector riders will be able to help stop domestic violence and sexual assault by calling the Fairfax County Domestic & Sexual Violence 24-hour hotline 703-360-7273 (TTY 711).<

News - New Video Provides Child's Eye View of Nature

Fairfax, VA - A new video, "Connecting with Nature: Exploring the Natural Environment with Young Children," highlights ways that young children and families can enjoy nature together in Fairfax County.

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About the Health & Human Services System

This agency is a part of the Fairfax County Health & Human Services System (HHS). The HHS System is a network of county agencies and community partners that support the well-being of all who live, work, and play in Fairfax County.