Department of Family Services

Fairfax County, Virginia



Monday - Friday 8 a.m. - 4:30 p.m.

703-324-7500 | TTY 703-222-9452

12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Nannette M. Bowler, Director


The Department of Family Services (DFS) promotes the well-being of the County's diverse community by protecting and improving the lives of children, adults and families through supportive services, education and advocacy. Our services provide the framework for a strong and resilient Fairfax County: safe communities, a thriving economy, excellent schools, and opportunities for everyone to feel connected and engaged. ****Scroll down to learn more information about our programs and services.****

Important Phone Numbers

Department of Family Services Main Number, Also Public Assistance Customer Care
703-324-7500; TTY 703-222-9452

Child Protective Services Hotline 703-324-7400
Domestic & Sexual Violence Hotline 703-360-7273; TTY 711
Adult Protective Services Hotline 703-324-7450; TTY 711

Other Department of Family Services Numbers
Aging, Disability & Caregiver Resources 703-324-7948; TTY 703-449-1186
Office for Children 703-324-8100; TTY 711
Medicaid Fraud 866-486-1971
Welfare Fraud 703-324-7564

Outside of Department of Family Services
Artemis House (Shelter for Victims of Domestic Violence) 703-435-4940; TTY 711
Short-Term, Emergency Help for Basic Needs (Fairfax County Human Services, Coordinated Services Planning) 703-222-0880; TTY 711

Have Basic Questions About the Department of Family Services Programs? Send an Email.

News - Make the Call Goes on the Road

Fairfax County Connector riders will be able to help stop domestic violence and sexual assault by calling the Fairfax County Domestic & Sexual Violence 24-hour hotline 703-360-7273 (TTY 711).

Look for information in January about the Make the Call campaign’s debut on Connector buses.

If you or someone you know is experiencing any form of domestic violence, and you want to talk about options and resources available, call the 24-hour Domestic &a

News - New Video Provides Child's Eye View of Nature

Fairfax, VA - A new video, "Connecting with Nature: Exploring the Natural Environment with Young Children," highlights ways that young children and families can enjoy nature together in Fairfax County.




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About the Health & Human Services System

This agency is a part of the Fairfax County Health & Human Services System (HHS). The HHS System is a network of county agencies and community partners that support the well-being of all who live, work and play in Fairfax County.