Operating Status for Department of Family Services (DFS) Programs and Services
Although most of our services are not being provided in-person at this time, we continue to offer services online and by phone. Learn more about our Assistance from a Distance.
Stay connected with the Department of Family Services (DFS) and follow our Facebook page (@FairfaxCountyFamilyServices).
Assistance from a Distance - How to Access DFS Services Remotely During the COVID-19 Pandemic
DFS cares about the safety and well-being of individuals and families and will continue to provide assistance from a distance. Below are the variety of services available to you without having to leave the safety of your home.
- Child Protective Service (CPS)
- Parent Support Line, Kinship Navigation Line
- Parenting Tips, Videos and Podcasts
- Virtual Classes and Support
- Adult Protective Services (APS)
- Aging, Disability and Caregiver Resources
- Meals on Wheels
- Services and Resources for People with Disabilities
- Apply Online for SNAP, Medicaid and more!
- Ways to Turn in Your Documents
- Other Ways to Receive Help
- Career/Employment Services
Information About Coronavirus (COVID-19) in Fairfax County
Get the most up-to-date information about Coronavirus (COVID-19) in Fairfax County.
Important Phone Numbers
Department of Family Services Main Number and Public Assistance Customer Care
703-324-7500; TTY 703-222-9452
Child Protective Services Hotline 703-324-7400
Domestic & Sexual Violence Hotline 703-360-7273; TTY 711
Adult Protective Services Hotline 703-324-7450; TTY 711
Other Department of Family Services Numbers
Aging, Disability & Caregiver Resources 703-324-7948; TTY 703-449-1186
Office for Children 703-324-8100; TTY 711
Medicaid Fraud 866-486-1971
Welfare Fraud 703-324-7564
Outside of Department of Family Services
Artemis House (Shelter for Victims of Domestic Violence) 703-435-4940; TTY 711
Short-Term, Emergency Help for Basic Needs (Fairfax County Human Services, Coordinated Services Planning) 703-222-0880; TTY 711
Community Corner - News, Events, Tips, Programs and Services, and more!
Find timely information about the Department of Family Services' news, upcoming events, parenting and wellness tips, programs and services, and more! Share these helpful posts with your friends and family. Don't miss out on future postings; sign-up today!
Improve the Quality of Life in Our Community, Complete the Census Today - Everyone Counts
Wondering how you can improve the quality of life in our community? Of the many things you can do, one of the easiest and most important is to fill out your census form online, by phone or mail.
For each resident who does not respond to the census, Fairfax County could lose $12,000 in potential funding over the course of a decade. Learn more about the Census.