Department of Family Services

Fairfax County, Virginia



Monday - Friday 8 a.m. - 4:30 p.m.

703-324-7500 | TTY 703-222-9452

12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Nannette M. Bowler, Director


The Department of Family Services (DFS) promotes the well-being of the County's diverse community by protecting and improving the lives of children, adults and families through supportive services, education and advocacy. Our services provide the framework for a strong and resilient Fairfax County: safe communities, a thriving economy, excellent schools, and opportunities for everyone to feel connected and engaged. ****Scroll down to learn more information about our programs and services.****

Important Phone Numbers

Department of Family Services Main Number, Also Public Assistance Customer Care
703-324-7500; TTY 703-222-9452

Child Protective Services Hotline 703-324-7400
Domestic & Sexual Violence Hotline 703-360-7273; TTY 711
Adult Protective Services Hotline 703-324-7450; TTY 711

Other Department of Family Services Numbers
Aging, Disability & Caregiver Resources 703-324-7948; TTY 703-449-1186
Office for Children 703-324-8100; TTY 711
Medicaid Fraud 866-486-1971
Welfare Fraud 703-324-7564

Outside of Department of Family Services
Artemis House (Shelter for Victims of Domestic Violence) 703-435-4940; TTY 711
Short-Term, Emergency Help for Basic Needs (Fairfax County Human Services, Coordinated Services Planning) 703-222-0880; TTY 711

Have Basic Questions About the Department of Family Services Programs? Send an Email.

Important Information About SNAP Benefits for February

Due to the federal government shutdown, SNAP (food stamps) recipients will receive their February food benefits in January.  

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