Normal Medicaid Enrollment Resumes: Virginia will begin reviewing members’ health coverage in March to make sure they still qualify. Look for official mail, email or texts to renew your health coverage. Beware of scammers: You should never be asked for credit or debit card information, or payment of any kind, to renew your Medicaid enrollment.
Learn About Our Programs and Services
Child Care Assistance
The Child Care Assistance Program provides financial assistance to eligible families to help pay for the cost of child care so they can work or attend education or training programs.
Learn more about the Child Care Assistance Program.
Children and Families
The Children, Youth and Families Division includes programs designed to protect children from harm, prevent child abuse and neglect, support families, and help them remain together safely for the long-term emotional and physical health of the children.
Learn more about Children, Youth and Families' programs and services.
Domestic and Sexual Violence Services
The Domestic and Sexual Violence Services Division Provides a 24-hour crisis hotline, advocacy, information, counseling, resources, and emergency shelter for victims and survivors of domestic and sexual violence, stalking, and human trafficking. Services available for adults, teens, and children who have been affected by these types of abuse.
Learn more about Domestic and Sexual Violence Services' programs and services.
Employment and Training
Employment and training helps connect job seekers with employment and training opportunities through one-stop employment resource centers locally known as Virginia Career Works Centers. Offers employment workshops, occupational skills training, and job search assistance.
Learn more about employment and training.
Financial and Medical Assistance
Financial and medical assistance helps individuals and families with low income apply for and receive help (Medicaid, Supplemental Nutrition Assistance Program (SNAP), etc.) to meet basic needs and attain self-sufficiency.
Learn more about financial and medical assistance.
The Adult & Aging Division provides services and education to older adults, adults with disabilities, and family caregivers. Programs maximize safety and independence, as well as enhance family and social supports, with an emphasis on community education and volunteer resources.
Learn more about older adults services and education.
People with Disabilities
We promote the self-sufficiency and well-being of people with disabilities through advocacy, education, and consultation regarding legal rights and protections, solution management, and by connecting people to resources and services.
Learn more about resources and services for people with disabilities.
Volunteer and Donate
Work directly with the people we serve or help "behind the scenes" with tasks such as mailings and clerical assistance. Make a donation or sponsor an event. We have something for everyone!
Learn more about how you can help through volunteering or making a donation.
Programs and Services Phone Numbers and Hotlines
Department of Family Services Main Number and Public Assistance Customer Care 703-324-7500; TTY 711
Department of Family Services Hotlines (Available 24 Hours)
- Child Protective Services Hotline 703-324-7400
- Domestic & Sexual Violence Hotline 703-360-7273; TTY 711
- Adult Protective Services Hotline 703-324-7450; TTY 711
Other Department of Family Services Phone Numbers
- Aging, Disability & Caregiver Resources 703-324-7948; TTY 711
- Office for Children 703-324-8100; TTY 711
- Medicaid Fraud 866-486-1971
- Welfare Fraud 703-324-7564
Outside of Department of Family Services Phone Numbers
- Artemis House (Shelter for Victims of Domestic Violence) 703-435-4940; TTY 711
- Short-Term, Emergency Help for Basic Needs (Fairfax County Human Services, Coordinated Services Planning) 703-222-0880; TTY 711
Department of Family Services Email
Have Questions? If you have basic questions about the Department of Family Services, please send an email.
For media inquiries, contact Department of Family Services' Public Information Officer Amy Carlini by email, office phone 703-324-7758 or mobile phone 571-355-6672.
About the Health & Human Services System
This agency is a part of the Fairfax County Health & Human Services System (HHS). The HHS System is a network of county agencies and community partners that support the well-being of all who live, work and play in Fairfax County. Learn more about Fairfax County HHS.