We are dedicated to being a leader in code compliance and committed to responsive resolution of neighborhood concerns. Our department investigates many neighborhood, quality of life complaints. This includes everything from parking on the grass and storage of junk in the yard, to hoarding and construction without permits. Our efforts support the agency mission – to promote, protect, and maintain a healthy and desirable living environment in Fairfax County.
DCC enforces various rules related to land use and the maintenance of structures and properties throughout the County. This includes enforcement of the Zoning Ordinance, Virginia Property Maintenance Code, and ensuring permits and inspections are obtained in accordance with the Virginia Building Code. With the exception of the Illegal Sign Removal Program, DCC operates on a complaint-only basis. We take referrals from other County agencies, but we do not proactively canvas the neighborhood looking for violations.
Our staff strives to inform the public about regulations we enforce and seek voluntary compliance when there is a violation. However, DCC may pursue legal actions, including fines, if violations aren’t corrected voluntarily.
What happens during an investigation?
- Reports come from the community or are referred to us from other agencies. Complaints can be anonymous, but we encourage people to leave contact information.
- Investigators visit the property, take pictures, and try to contact the owner or tenants to explain why we are there.
- If problems need to be fixed, we issue a “Notice of Violation,” or NOV, which says what needs to be done to correct issues. The NOV also gives a deadline for bringing the property into compliance.
- Investigators communicate with the owner or whoever is responsible, so everyone understands what is expected. More time may be given as long as there is active work being done toward compliance.
- After deadlines have passed, a reinspection is done to make sure issues have been resolved.
- If the person(s) found responsible refuses to comply with the NOV, and our efforts to motivate and assist them aren’t successful, then we may take legal action, including fines and penalties.
We are here to help – if you have questions, want to make a report, or if you are the subject of enforcement and need to contact us. You can report problems online, reach us via email, phone at 703-324-1300, TTY 711, or visit us in person at the Herrity Building, 10th floor - 12055 Government Center Parkway, Suite 1016, Fairfax, VA 22035.
