Fairfax Connector

Fairfax County, Virginia

CONTACT INFORMATION: Our call center is open 5AM-10PM M-F, 7AM-9PM Sat-Sun

703-339-7200
TTY 711

4050 Legato Road, Suite 400, Fairfax, VA 22033

Dwayne Pelfrey,
Chief

Department Resources


Message to Fairfax Connector Passengers Regarding Contractor and Union Negotiations

Update: Nov. 14, 2019

The Fairfax Connector operations contractor, Transdev, is currently negotiating a new labor agreement with the Amalgamated Transit Union (ATU) Local 1764, which represents Fairfax Connector drivers and mechanics. Even though Fairfax County is not a party to any labor negotiations between Transdev and labor unions, Fairfax County Department of Transportation (FCDOT) has encouraged negotiations in good faith with the goal of completing a new contract prior to the expiration of the current one on November 30, 2019.  

FCDOT strives to provide effective communications and excellent customer service to our customers. We understand that you depend on us to take you where you need to go with reliable service. If the current negotiations are not successful and labor action occurs, FCDOT will communicate with passengers about service impacts and travel alternatives. Here is how you can stay informed of any service changes:       

  1. Sign-up for text and/or email service alerts through Fairfax Connector BusTracker.
  2. Call Fairfax Connector customer service at 703-339-7200, TTY 703-339-1608; Mon - Fri 5 a.m. to 10 p.m., and Sat - Sun 7 a.m. to 9 p.m. Se habla Español.
  3. Follow Fairfax Connector on Twitter and Facebook

For more information on Fairfax Connector service, please visit http://www.fairfaxconnector.com/. We appreciate your patronage and recognize that you depend on us for your transit needs.

Fairfax Virtual Assistant