New express service Route 396 gives commuters a shorter trip by eliminating the stop at Gambrill Park and Ride. The service features 12 inbound morning and 14 outbound afternoon trips. Route 396 is funded by the NVTC Commuter Choice Grant Program.

Due to COVID-19, transit staff recorded the presentation and made it available for viewing. The public is encouraged to give feedback on the proposed changes via an online survey, email, mail and by phone.