To protect the health and safety of Fairfax Connector passengers and operators, passengers are required to use non-medical face coverings or cloth masks. A face covering can be a homemade, a scarf, or other means of snug covering over the mouth and nose.

New express service Route 396 gives commuters a shorter trip by eliminating the stop at Gambrill Park and Ride. The service features 12 inbound morning and 14 outbound afternoon trips. Route 396 is funded by the NVTC Commuter Choice Grant Program.