Fairfax Connector

Fairfax County, Virginia

CONTACT INFORMATION: Our call center is open 5AM-10PM M-F, 7AM-9PM Sat-Sun

703-339-7200
TTY 711

4050 Legato Road, Suite 400, Fairfax, VA 22033

Dwayne Pelfrey,
Chief

Department Resources


Fairfax Connector to Operate Limited Service on Saturday, Dec. 7, and Sunday, Dec. 8

For Immediate Release
December 6, 2019
UPDATED: December 7. 2019
#C34_19

Fairfax Connector will operate limited Sunday service on Saturday, Dec. 7, and Sunday, Dec. 8, 2019, due to a job action by Fairfax Connector drivers and mechanics. The contract between Amalgamated Transit Union (ATU) Local 1764, the union representing the bus drivers and mechanics, and Transdev, Fairfax County’s contracted bus operator, expired on November 30, 2019.

As a result of the job action, Transdev does not expect all drivers represented by ATU Local 1764 to report for work on Saturday, Dec. 7, and Sunday, Dec. 8, 2019, and bus service will be operated by a limited number of available personnel. The decision was made to operate a limited Sunday service instead of a Saturday or a full Sunday schedule because that is believed to be the maximum level of reliable bus service that can be provided under the current circumstances. 

Route-specific Information for Saturday, Dec. 7, and Sunday, Dec. 8, 2019

  • The following routes will operate Sunday service: 171321322401402950RIBS 1 
  • Routes not listed above will not operate on Saturday, Dec. 7, and Sunday, Dec. 8, 2019.

Stay Informed of Operating Status Changes

FCDOT strives to provide effective communications and excellent customer service to our customers. We understand that you depend on us to take you where you need to go with reliable service. Passengers are strongly advised to take one of four easy steps below to stay informed of Fairfax Connector operating status:

  • Call Fairfax Connector customer service at 703-339-7200, TTY 703-339-1608; Mon - Fri 5 a.m. to 10 p.m., and Sat - Sun 7 a.m. to 9 p.m. Se habla Español.
  • Sign-up for text and/or email service alerts  for your route through Fairfax Connector BusTracker. Please be aware that it is possible that the estimated arrival times for your route may be affected.
  • Sign-up for text and/or email alerts on Fairfax Connector operating status through Fairfax Alerts by subscribing to “Fairfax Connector Passenger Information.”
  • Follow Fairfax Connector on Twitter and Facebook.

Consider Alternate Travel Options

Passengers affected by these service changes may want to consider alternate ways to travel, such as carpooling, taking Metrobus, Metrorail, or Virginia Railway Express (VRE) service, or biking, walking,  and teleworking. There are more than 4,000 available parking spaces at park-and-ride facilities across Fairfax County with access to express lanes, VRE and ridesharing.

  • For ridesharing assistance, go online or call 703-877-5900, TTY 711. 
  • For Metrobus or Metrorail information, go online or call 202-637-7000, TTY 202-638-3780. 
  • VRE service, go online or call 1-800-RIDE-VRE, TTY 711.

Next Steps

We appreciate our passengers’ patience as Transdev and ATU are continuing to negotiate a new contract.  Until an agreement is reached, Fairfax County will continue to update Fairfax Connector customers with operating status on a regular basis. For more information on Fairfax Connector service, visit www.fairfaxconnector.com.

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Fairfax Virtual Assistant