Skip to main content
Fairfax County, Virginia
Fairfax County Virginia
Fairfax County Virginia

FFX Global Navigation

    • Department Homepage
    • Consumer Services Division Homepage
    • Complaint Form
    • Search Complaint History
    • Apply for a License
    • Request a Reservation
    • Consumer Protection Commission
    • Trespass Towing Advisory Board
    • Consumer Affairs
    • Meeting Space Management
    • Regulation and Licensing
  • Residents
    • Animals & Pets
      • Adoptions
      • Animal Control & Regulations
      • Guide to Dogs
      • Lost & Found Pets
      • Shelter Support & Supplies
      • Wildlife
      • More
      Courts & Legal
      • Case Information
      • Circuit Court Docket
      • Jury Duty
      • Land Records
      • Magistrate
      • Public Law Library
      • Self-Help Resources
      • Traffic Court
      • Vital Records
      • More
      Environment & Energy
      • Invasive Species
      • Litter
      • Recycle, Trash & Compost
      • Sustain Fairfax
      • Trees
      • Watersheds
      • More
      Health & Human Services
      • Basic Needs & Assistance
      • Disability Services
      • Diseases & Conditions
      • Domestic & Sexual Violence
      • Health Clinics
      • Mental Health
      • Opioids
      • More
      Individuals & Families
      • Children & Youth
      • Federal Workforce
      • Immigrants
      • Military & Veterans
      • New Residents
      • Older Adults
      • Parents
      • People with Disabilities
      • Volunteers
      • More
      Land Use & Planning
      • Comprehensive Plan
      • County Capital Projects
      • Land Records
      • Parks Planning
      • Planning Projects
      • Research Tools
      • Transportation Projects
      • Urban Centers
      • More
      Library & Education
      • Adult Education
      • Early Childhood Programs
      • Library Branches
      • Library Catalog Search
      • Public Schools
      • More
      Parks & Recreation
      • Arts
      • Athletic Fields
      • Camps
      • Community Centers
      • Parktakes Classes
      • Rec Centers
      • Senior Centers
      • Teen Centers
      • Trails
      • More
      Permits & Licenses
      • Birth & Death Certificates
      • Building
      • Child Care
      • Dogs
      • Health
      • Marriage
      • Park Use
      • Solicitors
      • More
      Property & Housing
      • Affordable Housing
      • Code & Zoning
      • Neighborhoods
      • Real Estate Values
      • Recycling & Trash
      • Tenant Landlord Issues
      • Utilities
      • More
      Public Safety & Emergencies
      • 9-1-1
      • Emergency Preparedness
      • Fire & Rescue
      • Gun Violence Prevention
      • Police
      • Scams
      • Sheriff
      • Storm Center
      • More
      Roads & Commuting
      • Bike & Walk
      • Connector Bus
      • Metrobus & Metrorail
      • Park & Ride
      • Pedestrian Safety
      • Road Maintenance/VDOT
      • Street Parking
      • Toll Roads
      • Transportation Projects
      • More
      Taxes & Fees
      • Car Taxes
      • Park Fees
      • Real Estate Taxes
      • Tax Relief
      • Trash Disposal Fees
      • More
      Voting & Elections
      • Absentee Voting
      • Early Voting
      • Election Results
      • Polling Places
      • Voter Registration
      • More
      Weather & Climate
      • Air Quality
      • Climate Action Dashboard
      • Extreme Heat
      • Floods
      • Ready Fairfax
      • Resilient Fairfax
      • Snow
      • Tornadoes
      • More
  • Business
    • Business & Construction
      • Building Permits
      • Code & Zoning
      • Land Use
      • More
      Business Services
      • Business Emergency Preparedness
      • Business Taxes
      • Consumer Services
      • Employer Transportation Service
      • Green Business Partners Program
      • Home-Based Business
      • Regulation & Licensing
      • Small Business
      • Starting a Business
      • Workplace Issues
      • More
      Doing Business with Fairfax
      • Contracting and Procurement
      • Current Solicitations
      • Permits
      • Vendor Pitch Portal
      • More
  • Government
    • About
      • Codes & Standards
      • Countywide Strategic Plan
      • Facilities & Locations
      • History of Fairfax County
      • Operating Status
      • More
      Board of Supervisors
      • Auditor
      • Board Members
      • Boards, Authorities & Commissions
      • Clerk Services
      • Committees
      • Meetings & Agendas
      • More
      Budget & Finance
      • Bonds
      • Budget
      • Financial Transparency
      • Unclaimed Money
      • More
      Departments & Agencies
      Jobs & Employment
      • Full-Time Openings
      • Internships
      • Seasonal & Non-Merit
      Maps & Data
      • Countywide Data Analytics
      • Demographics
      • Geographic Information Systems
      • Interactive Data Tools
      • More
      One Fairfax
      • Digital Equity
      • Inclusive Engagement
      • Trust Policy
  • Fairfax County Virginia
  • Services
    • Find
      • Animal Services
      • Health Clinics
      • Jobs
      • Library Resources
      • Lost or Found Pet
      • Mental Health Support
      • Park Classes
      • Real Estate Values
      • Recycling & Trash
      • Volunteer Opportunities
      • More
      Pay
      • Business Taxes
      • Car Taxes
      • Dog Licenses
      • Driving & Parking Fines
      • False Alarm Fees
      • Real Estate/Property Taxes
      • SACC Payments
      • More
      Register/Apply
      • Basic Needs & Assistance
      • Building Inspections
      • Car Registration
      • Fairfax Alerts
      • Permits & Licenses
      • Tax Relief
      • Vote
      • More
      Report
      • Animal Control Issues
      • Consumer Complaints
      • Crime
      • Domestic Violence
      • Financial Crimes
      • Neighborhood Complaints
      • Road Issues to VDOT
      • Street Light Outages
      • More
  • Connect
    • Alerts, Emails & Apps
      • Email Subscriptions
      • Fairfax Alerts
      • Mobile App
      • More
      Community Engagement
      • Surveys & Projects
      Contact
      • Directory
      • Hotlines & Emergency Numbers
      • VDOT
      • VFOIA Requests
      • More
      News & Events
      • Daily Headlines
      • Emergency Information Blog
      • Events Calendar
      • NewsCenter
      • NotiCentro (Spanish)
      • Public Meetings Calendar
      • More
      Social Media
      • Comments Policy
      • Directory of Accounts
      • More
      TV, Video & Podcasts
      • Channel 16
      • Podcasts & Radio
      • YouTube
      • More
  • TRANSLATE
    • Language Selection

      To change the language of this website, click the drop-down list and select the desired language. The Fairfax County Web site is being translated through "machine translation" powered by Google Translate. Disclaimer

Cable and Consumer Services

  1. Home
  2. Cable and Consumer Services
  3. Identity Theft - Security Freeze

Alert:

CONTACT INFORMATION: Open during regular business hours 8:00 a.m. - 4:30 p.m. Monday - Friday
703-222-8435 TTY 711
consumer@fairfaxcounty.gov
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035
Rebecca L. Makely
Director

Department Resources

  • Department Homepage
  • Consumer Services Division Homepage
  • Complaint Form
  • Search Complaint History
  • Apply for a License
  • Request a Reservation
  • Consumer Protection Commission
  • Trespass Towing Advisory Board
  • Consumer Affairs
  • Meeting Space Management
  • Regulation and Licensing
  • youtube

Identity Theft - Security Freeze

A credit freeze, also known as a security freeze, is now available free to everyone throughout the country. Under a new federal law, you are able to freeze and unfreeze your credit files at the three major credit reporting agencies without a fee. You can also place a security freeze for a child under 16 or an incapacitated adult.

A security freeze is a tool that gives you the choice to “freeze” or lock access to your credit file. A freeze prevents the credit reporting agencies from releasing your credit report or score. This blocks everyone, including identity thieves, so new accounts, services, instant credit, or a loan cannot be opened using your information. Placing, temporarily lifting or permanently removing a freeze is free.

You can request a freeze online, by phone, mail or app by contacting Equifax, Experian, and TransUnion. When requesting a credit freeze, be prepared to provide your social security number and answer questions to verify your identity. Following is more contact information to get your free credit freeze:

Equifax - 888-298-0045 - https://www.equifax.com/personal/credit-report-services
Equifax Information Services LLC P.O. Box 105788 Atlanta, GA 30348-5788

Experian - 888-397-3742 - https://www.experian.com/freeze/center.html
Experian Security Freeze P.O. Box 9554 Allen, TX 75013

TransUnion - 888-909-8872 - https://www.transunion.com/credit-freeze
TransUnion Security Freeze P.O. Box 160 Woodlyn, PA 19094

Since a freeze will not prevent the fraudulent use of credit cards, bank accounts, investments, or other financial products, routinely check all accounts for unauthorized or suspicious activity. Immediately report and dispute all problems or unauthorized transactions.

If you have a problem with a credit reporting agency regarding placing a credit freeze, file a complaint with the Consumer Financial Protection Bureau or call 855-411-2372.

Recent Interactions

    Ask Fairfax

    Terms & Conditions
    Live chat available Search our site
    • youtube
    • Translate
    • Awards
    • Site Feedback
    • PRIVACY POLICY & COPYRIGHT
    Main Address

    12000 Government Center Pkwy
    Fairfax, VA 22035

    Phone

    703-324-7329

    TTY 711

    Site Tools
    • Website Accessibility
    • Translate
    • Download Mobile App
    Support
    • ADA Accessibility
    • FOIA Requests
    • Website Administrator
    Additional Resources
    • Fairfax County Public Schools
    • Economic Development Authority
    • Visit Fairfax
    • Council of Governments
    • Commonwealth of Virginia
    • USA.gov
    • Calendar
    • Channel 16
    • Mail
    • Security
    • WIFI
    • Facebook
    • Twitter
    • Instagram
    • YouTube
    • Mobile

    The Official Site of Fairfax County