Fairfax Connector

CONTACT INFORMATION: Call center open 5AM-10PM M-F, 7AM-9PM Sat-Sun
703-339-7200 TTY 703-339-1608
4050 Legato Road, Ste 400, Fairfax, VA 22033
Dwayne Pelfrey

Department Resources

Fairfax Connector to Operate Regular Service on Friday, Jan. 7, 2022 Passengers Should Check BusTracker for Detours on Individual Routes

Jan. 6, 2022

In anticipation of more winter weather and snowy conditions overnight, Fairfax Connector will operate regular service on Friday, Jan. 7, 2022. Fairfax Connector officials want to remind passengers to check their route-specific information before heading out because detours on individual routes will be in effect in anticipation of poor road conditions:

  • Check the possible detours for your route on BusTracker, make sure you are signed-up for email and/or text alerts for your routes; or call Fairfax Connector customer service at 703-339-7200, TTY 703-339-1608. Se habla Español.
  • If your route is on detour, the information presented in BusTracker will not reflect real-time estimated arrival information but rather the schedule information. While on detour, a bus will not show up in the BusTracker location map view. 

Allow Extra Time and Stay Safe While Traveling During Winter Weather

  • Fairfax Connector passengers are reminded to plan ahead and take steps to stay safe while traveling. For safer, more bearable travel during winter weather:
  • Plan ahead and decide on a route that keeps you waiting outside for the shortest time possible. It is important to arrive at your bus stop five minutes before the listed arrival time of your bus.
  • To minimize wait time at your stop, check the estimated arrival time of your bus on your smart phone, tablet or a desktop at Fairfax Connector BusTracker. You can also sign-up for email and/or text alerts for your routes estimated arrival times for a specific stop.
  • Dress appropriately for cold weather by not exposing any skin to the cold and wearing a hat, gloves, a scarf, socks, warm boots or shoes, and a warm jacket. Thick, loose clothing and lots of layers are ideal. 
  • Watch your footing and take your time when walking in icy conditions. Here are some tips:
    • Take small steps when walking and slide your feet across the pavement rather than using your typical stride. If you have to walk up or down an incline, turn sideways, slide your feet apart and together in a sliding side-step motion.
    • Bend your knees slightly and ensure your feet are slightly apart for better balance.
    • Look at the ground while you are walking so you can see icy patches.
    • Be on the lookout for frostbite, which typically affects smaller, more exposed body parts like the nose, earlobes, fingers, hands and toes, and get out of the cold if possible. Symptoms are a change in skin color, a slightly painful sensation, hard looking skin, numbness and a cold or burning feeling. Again, it’s important to keep those areas covered to avoid frostbite.
    • Doing cardio at the bus stop might look a little silly, but moving helps generate some heat. 

Stay Informed

Sign-up for email and/or text alerts for your routes through Fairfax Connector BusTracker. **Watch a :30 video on how to use Fairfax Connector BusTracker here.**

  • Call Fairfax Connector customer service at 703-339-7200, TTY 703-339-1608; Mon - Fri 5 a.m. to 10 p.m., and Sat - Sun 7 a.m. to 9 p.m. Se habla Español.
  • Follow Fairfax Connector on Twitter and Facebook.

Monitor local news outlets and www.fairfaxcounty.gov/connector/operatingstatus.  


Fairfax Virtual Assistant