Consumer Services Division

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday
703-222-8435 TTY 711
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035

Consumer Laws

References to the Code of Virginia, the Code of Fairfax County, and federal laws are provided for informational assistance only, and should not be used or construed as a substitute for legal, financial, managerial, or other professional advice or counsel.

Consumer

Tenant Landlord

Home and Condominium Owners 

Cable Policy and Regulation

  • Cable Ordinance Chapter 9.1- Fairfax county code chapter that addresses cable television and other communications services.
  • Cable Communications Policy Act of 1984 - federal law that first codified national policy for the regulation of cable communications:  as originally passed and as currently in force.
  • Cable Television Consumer Protection and Competition Act of 1992 - amended the Cable Act of 1984 on subjects including broadcast channel carriage and rate regulation.
  • Telecommunications Act of 1996 - comprehensively amended the Communications Act of 1934, including the Cable Act.
  • Communications Act of 1934- created the Federal Communications Commission (FCC) and established a federal regulatory structure for wireline and wireless communications. This document includes the 1992 and 1996 amendments.

Regulation and Licensing

Fairfax Virtual Assistant